PERFORMANCE MARKETING

Performance marketing is a type of digital marketing based on results. Advertising costs based solely on performance are very friendly to brands’ budgets. In addition, successful studies bring high conversions to brands. Brands optimize their performance-based ads by reviewing them at the end of the campaign. Thus, the efficiency of advertisements will be further increased in future campaigns. The criteria for success in performance marketing are correct segmentation, auction bid, quality score of advertisements, and the resulting conversion rate.

Performance marketing is a type of marketing that aims to take action. It is based on data and needs to be analyzed after advertising studies. The important thing is that the campaign is measurable. Clicks, visits, subscriptions, or sales can be one of the desired conversions of the campaign. CPM and CPC are traditional conversions. These models are mostly used to measure clicks and views. The contribution of the campaign to sales cannot be understood by looking at these models. For this, it is necessary to tie campaign success to conversion-based targets such as potential customers or sales. Only in this way can the success of the campaign be fully measured. The return on investment (ROI) of campaigns can be evaluated through direct sales or form downloads that will turn into sales. Only in this way can advertising budgets be used more efficiently. This is an important opportunity to get ahead of the competition.

Performance marketing generally consists of 4 groups:

Advertisers: This is the group formed by brands. Brands announce their products or services through their affiliates or publishers. Advertisers set campaign goals and look for a publisher with whom they can achieve them.

Affiliates or Publishers: Marketing partners who publish ads, campaigns, or direct products of advertisers. Product review sites, blogs, and mobile applications can be given as examples of this group. Such platforms have a certain traffic. Advertisers who want to benefit from this traffic introduce their brands to potential customers on these platforms. Platforms must align with the brand’s core identity and strategy.

Affiliate network and third-party tracking platforms: These are platforms where brands can reach affiliates that will publish certain marketing materials through a single address. Through these platforms, brands aim to increase their sales by giving sales commissions to affiliates. Partnerize, Commission Junction, AWIN, and Impact are some of such platforms.

OPMs (Outsourced Program Management): These are the support units that brands will deal with affiliates or affiliate platforms on their behalf. Having support from outside the company has enabled them to specialize in subsidiaries.

Understanding the place and importance of these groups within performance marketing increases the number of successes to be achieved. Only in this way can brands reach new audiences and increase their traffic. By knowing the structure of these groups, brands can plan where they can invest more. Advertisers agree to a CPA model with affiliates, which means payment will only be made when the desired action is taken. This means a high return on investment with a low payment.

Performance marketing offers a broad category that includes marketing strategies aimed at measurable and specific targets in the digital world. These strategies are designed to increase brand awareness across various online platforms, optimize customer engagement, and most importantly, target tangible conversions. Various types of performance marketing, such as Search Engine Marketing (SEM), Display Advertising, Social Media Ads, Native Advertising, Affiliate Marketing, Video Marketing, Influencer Marketing, Email Marketing, Sponsored Content, and Programmatic Advertising, allow businesses to develop strategies that suit their specific needs and target audience. recognizes.

01 | SEARCH ENGINE MARKETING

Search engine marketing is paid advertising that brands use to have their products and services appear on search engine pages (SERPs). Brands type certain words into search engines to research or purchase a product or service. They generally tend to click on pages that appear first in search engines. Brands that cannot do the right work in terms of SEO manage to rank at the top of search engines organically. Brands that fail to achieve this pay for certain keywords and rank higher in searches for these words. In other words, businesses that want to invest in SEM enter the auction of the keywords they have determined and pay certain fees.

Google ads go through an ad auction before being displayed. To enter the ad auction, you must first select specific keywords and determine the amount you are willing to spend per click on each. However, not every keyword is guaranteed to appear in every search; If some keywords are not commercially viable or irrelevant to the user’s search query, the ad may not be displayed. Additionally, the maximum bid and Quality Score of the ads are important to win during the ad auction. Quality Score measures the quality of the ad, keyword, and landing page; A higher Quality Score makes the ad more likely to perform better.

The issues that need to be considered to be successful in search engine marketing are:

Keyword: Finding the right keyword to bid on is the most critical issue. It is necessary to do good research on this subject. It is necessary to brainstorm on which word to search for the product. Prioritizing specific words that carry purchasing intent would be a budget-friendly approach. If the budget is large, bids can be placed on more generally relevant words rather than words to be searched directly with the intention of purchasing.

Keyword Volume and Competition: Keyword volume refers to the frequency with which a particular keyword is searched in a particular period, which is an important factor in measuring the popularity of a keyword. High-volume keywords often offer the potential to reach a wide audience, but can also result in intense competition. The competitive analysis evaluates how much other advertisers are bidding for certain keywords and the intensity of competition for these keywords. Advertising in areas with intense competition can increase cost per click and negatively impact budget effectiveness. Therefore, it is important to take a balanced approach to keyword selection. Low-volume but less competitive keywords can offer the potential for more authentic engagement with your target audience.

Keyword Cost: Keyword cost refers to the cost an advertiser is willing to pay per click for a particular keyword. This cost may vary depending on keyword popularity, level of competition, and industry-specific factors. High-volume and competitive keywords generally have higher costs. This indicates that a particular keyword is in demand by its target audience and competition against this demand is increasing.

Account and Campaign Structure: Account structure determines how an advertiser organizes their campaigns in Google Ads or other SEM platforms, and this structure ensures that campaigns are effectively managed and optimized. Each campaign typically represents a specific product, service, or marketing goal. The account structure allows grouping campaigns and making settings specific to these campaigns. The campaign level is where the overall strategy is determined. Below are the campaign groups; each campaign group contains ads associated with specific keywords.

Ad Text: Each ad copy should be created by targeting a specific keyword or group of keywords. These texts should be directly associated with the targeted keywords and respond to users’ search queries in the most appropriate way. Titles, descriptions, and URLs should be conveyed to potential customers in a way that highlights your brand’s value, unique features, and benefits.

Website Optimization: Keywords should be used correctly in website content, title tags, meta descriptions, and other important HTML tags. Thus, search engines better understand what topics the website is about and can rank better in relevant searches. Additionally, technical factors such as website speed and mobile compatibility are also important. A fast-loading website allows users to navigate better and is appreciated by search engines. Content quality also plays a critical role in website optimization. Relevant, valuable, and original content both pleases users and is rewarded by search engines.

Landing Page: Landing Page plays a critical role in ensuring that users find the right information and interaction options on the page they land on after clicking ads. Landing pages should be designed to ensure that advertisers focus on a specific campaign goal and allow users to quickly reach the content they are looking for.

A/B Testing: A/B testing involves an experiment where two different ad or page variations are used simultaneously. This testing offers a data-driven approach to understanding which elements are most effective and improving strategies. A/B tests involving different elements such as ad copy, headline selections, calls to action, color schemes, or conversion forms give advertisers the chance to determine the most effective strategies to achieve specific goals.

Search engine marketing offers marketers a powerful strategy by offering the ability to deliver instant results, comprehensive targeting options, a variety of pricing options, ease of automation, and extensive analytical data. Thanks to the advantage of instant results, advertisers can launch their campaigns on the same day and start seeing results immediately. The targeting feature allows you to reach customers directly through various parameters such as location, interests, and online activity. At the same time, flexibility in budget management is provided by choosing between a variety of paid search channels and techniques. The automation feature ensures that ads are delivered automatically after one-time adjustments, saving time and resources. Analytical data helps develop a comprehensive understanding of the target market and business strategies by monitoring the performance of SEM campaigns in detail. When these features come together, SEM offers marketers an effective, fast, and measurable marketing strategy.

02 | DISPLAY ADVERTISING

One of the oldest examples of online advertising is display advertising. Banner ads are among the ads that internet users are used to seeing. Brands use display advertising to raise awareness, drive traffic, and reach their potential customers. The critical thing here is to correctly determine the platforms where the target audience is located and the type of display advertising suitable for this platform. Display advertising can be with images, text, GIFs, or videos, or it can be designed in an HTML format that includes all of these.

With the rapid increase in internet usage brought about by the digital age, it has become inevitable for businesses to direct their advertising strategies to the online environment. Display advertising offers businesses the advantage of reaching a wide range of internet users with visual and impressive advertisements. Reaching a target audience through large platforms such as the Google Display Network may present potential risks, but with a careful strategy, the opportunities this format offers to increase brand awareness and attract potential customers with visual interaction are valuable. Eye-catching formats of display ads offer benefits like strengthening brand consistency, nurturing leads, and transforming PPC strategies, fueling businesses’ online success.

Display advertising, like search engine marketing, is a type of PPC advertising. It is budget-friendly as it charges per click or view. When it comes to display advertising, the first thing that comes to mind is Google ads. Apart from this, display advertising formats made through other social media platforms such as Facebook Ad Manager are also included in display advertising. However, these are discussed under a broader heading as Social Media Advertising. YouTube advertising is also planned through the Google Ads platform under the scope of display advertising.

When display advertising formats are examined, 4 formats stand out:

Static Ads: These are simple, inactive ads consisting of text and images. These types of ads are usually saved in JPEG or PNG format and have the advantage of fast loading. Ideal for those who want to communicate with a simple design and text.

Animated Ads: Use movement to attract attention and convey the message more dynamically. Created as GIF or HTML5 files, these ads contain multiple frames and are used to tell more complex messages or stories.

Video Ads: Attracts the attention of the target audience by combining visual and audio elements. They can be shared on websites and social media platforms. Video ads are used to make a strong impression and tell the brand’s story.

Interactive Ads: Contain clickable elements, forms, or other interactive features through which users can interact with the ad. They are often created using HTML5 and encourage users to interact with the ad.

These types of display ads are published at various points on the website or applications. The most common of these are banner ads. Banner ads are located at the top, bottom, or side of websites. Large ads are full-screen ads that cover the interfaces of websites or applications. Large advertisements appear on the screen when the website or mobile application is opened and disappear after a certain period until the main page is opened. It is mostly used for promotions and announcements. Pop-up ads are small windows that suddenly open on a website. Pop-up ads that open right in the middle of websites are quite eye-catching.

When examining the display advertising forms, the most popular forms are as follows:
  • Banners
  • Billboards
  • Skyscrapers
  • Buttons
  • Boxes
  • Pop up
  • Pop-under
  • Floating Ads
  • Expanding
  • Wallpaper
  • Interstitial
  • Superstitial

The Google Display Network brings together more than 2 million websites around the world, handling the bulk of most visual advertising. This network includes many websites, from small to large, popular to niche, which means the potential advertising space is large. Google also includes Gmail and YouTube. Google also provides a variety of tools to tailor an advertiser’s ads to a specific audience. When creating a campaign based on this type of advertising, it is possible to determine targeting, that is, to whom the ad will be shown. Facebook Audience Network is one of the giants of digital marketing and offers ad placement on its services. Meta has a very wide reach as it includes many popular networks. Another option is the Twitter Audience Platform, which can put your service in front of 700 million people.

Proper targeting allows you to reach an audience that is truly interested in your company and generate leads. This service may be a bit costly, but with effective targeting, the investment can be well worth it.

In general terms, when we divide display advertising according to its specific features, the types are as follows:

Site Placement Advertising (Banner): There are certain websites, blogs, or applications that the brand’s potential customers visit. The existence of these platforms often depends on the display ads they include on the site. Brands prepare and send banners to these platforms in the dimensions given to them. These banners are published within the period determined by the agreement.

Display Networks: Google Display Network brings together more than 2 million websites worldwide, handling the bulk of most visual advertising. This network includes many websites, from small to large, popular to niche, which means the potential advertising space is large. Google also includes Gmail and YouTube. Google also provides a variety of tools to tailor an advertiser’s ads to a specific audience. When creating a campaign based on this type of advertising, it is possible to determine targeting, that is, to whom the ad will be shown. Facebook Audience Network is one of the giants of digital marketing and offers ad placement on its services. Meta has a very wide reach as it includes many popular networks. Another option is the Twitter Audience Platform, which can put your service in front of 700 million people.

Advertising efforts used as display advertising are targeted in different ways:
  • Geographical targeting makes the target groups reached tied to a specific location.
  • Contextual targeting means ads are customized based on specific keywords and the topic of a website.
  • Thematic targeting, ads are displayed on websites with a specific area of expertise
  • Directional targeting, ads are displayed on certain selected target sites (individual preference possible).
  • Retargeting refers to ads appearing to viewers who have previously visited the website and taken a specific set of actions.

Social Media Display Ads: Social Media Display Ads are a type of advertising that brands use to promote products, services, or messages on social media platforms. These ads are ad formats that appear visually in users’ social media feeds or other content areas. Social media platforms use these visual ads to reach users more effectively and direct them to a wide audience to increase brand awareness. This type of advertising is widely used on various social media platforms such as Facebook, Instagram, Twitter, and LinkedIn. Brands can use social media visual ads strategically to reach their target audience directly and strengthen their online presence.

Programmatic Display Ads: Refers to a technology and process used to automatically and efficiently buy and sell advertising inventory from advertisers and publishers. This form of advertising is carried out using programmatic advertising technologies. This type of advertising offers a faster, more efficient, and more targeted approach compared to traditional manual ad-buying processes. Programmatic Display Ads offers advertisers a powerful tool to achieve better results and effectively manage their advertising budgets.

Some example companies operating in this field are:
  • The Trade Desk
  • DoubleClick by Google
  • AppNexus
  • Adobe Advertising Cloud
  • Rubicon Project
  • Criteo

These companies are just a few of the leading players in the programmatic advertising space. Each has different features and services and provides advertisers, agencies, and publishers with a variety of tools to implement programmatic advertising strategies.

Native Display Ads: This is a type of advertising in which ads are integrated appropriately into the natural content and design of the platform on which they are located, offering an organic appearance without disrupting the user experience. These ads are designed to fit in with other content and are often presented in a format that doesn’t explicitly identify them as an ad, but has a more organic feel. These types of ads often appear on social media platforms, news sites, and various other content platforms. These ads provide advertisers with an effective tool to attract and engage users more naturally.

Display ads can identify the target audience. It creates strong interaction with the customer and can be easily noticed thanks to creative graphic solutions such as large formats, photos, animations, or videos. Affects the user; Display ad formats enable interactions such as commenting, liking, or sharing. It significantly increases brand awareness, especially vital for specific brand or product campaigns. It increases the product thought process and creates purchase intent. It is effective in the e-commerce industry and digital display ads are more economical when compared to traditional ad formats, such as TV, radio, and print.

03 | SOCIAL MEDIA ADVERTISING

Social media advertising is a type of digital advertising and means spending a budget to deliver content to a specific target audience on the preferred social media platform. This concept, called “paid reach,” refers to the number of people who see the ad and contrasts organic reach with people who view content distributed for free. Social media ads offer an effective way to reach the desired target audience directly, and ads can be paid for before making special efforts to create viral content.

Social media advertising allows you to reach new customers as well as develop strategies for returning customers. It also helps optimize advertising strategies by offering the chance to run hands-on A/B tests. The downside is that it is costly, but social media platforms offer flexible pricing options to suit various budgets. Therefore, a certain budget should be created to start with social media advertising.

To do social media advertising, it is necessary to narrow it down using filters, settings, and criteria. This targeting may include targeting by geographic locations, ages, hobbies, and professions. Then, after determining the starting point, it is necessary to determine the goal. Although different social media advertising platforms offer conversion tools, the main goal is usually to direct people to share their contact information. This goal can be achieved by filling out a form or visiting a landing page on the website.

Paid social media platforms for marketing are as follows:

Each paid social media platform has its unique features, and these features differentiate the platforms from their competitors. All major social media platforms offer advertising options, but it’s not necessary to use them all. When choosing where to place the ad, it is important to know which social networks the target audience prefers. Which platforms are the places where the target audience is most dense and accessible?

FACEBOOK

Facebook ads can appear in various parts of the app, including users’ feeds, stories, Messenger, Marketplace, and more. These ads look similar to regular posts, but they always include a “sponsored” tag. Facebook ads include more features than regular posts, such as CTA buttons, links, and product catalogs.

Facebook is popular across many demographic groups, with 2.91 billion monthly active users. Although millennials stand out as the most active demographic, young people, Generation X and even the elderly also use this platform. Offering detailed targeting options for this wide user base, Facebook is a great platform to start social media advertising.

Facebook advertising models are as follows:
  • Feed
  • Marketplace
  • Video Feeds
  • Right Column
  • Business Discovery
  • Stories
  • reels
  • In-Stream Video
  • Instant articles

Facebook advertising types offer businesses a wide range of options. Image ads use a single image to promote products or brands in a basic format. Video ads include a single video used for product demos or tutorials. Carousel ads allow you to showcase different products by presenting ten clickable images or videos. Playable ads preview products or apps by providing interactive experiences. Collection ads provide a mobile shopping experience, allowing you to browse the product range. Slideshow ads serve as an alternative to video ads with little data usage. Stories ads drive engagement in a full-screen vertical video format. Messenger ads allow users to initiate interaction with the brand. This diversity allows businesses to choose the most effective type of advertising to suit their goals.

INSTAGRAM

Instagram ads address six broad campaign categories, including awareness, traffic, engagement, leads, app promotion, and sales. The platform is popular among Gen Z and Gen X users, especially millennials. Although there are fewer boomers and older users on Instagram compared to Facebook, the platform offers extensive custom targeting options, the ability to create lookalike audiences and identify audience behaviors, interests, and demographics.

Instagram advertising models are as follows:
  • Feed
  • Profile Feed
  • Explore
  • Explore Homepage
  • Stories
  • Reels
  • Search Result

Instagram ads can appear in users’ Feeds and Stories, as well as in the Explore and Instagram Shop navigation experience. All Instagram ads carry the “sponsored” icon and may include a C2A button. There are a variety of ad styles available, including Boosted Posts, which look like regular Instagram posts, Carousel ads that allow users to swipe to different images, Instagram Stories ads that appear in a full-screen format, Reels that highlight video content, and Instagram Shop ads that showcase products on the Shop tab home page.

Promoted posts carry the “Sponsored” label, while Carousel ads allow users to scroll to different images. Instagram Stories ads use photos or videos in full-screen format for up to 120 seconds. Reels is an Instagram highlight that focuses on video content and supports looping ad Reels of up to 30 seconds, encouraging engagement with comments, likes, shares, and saves. Instagram Shop ads are ads that promote products on the Shop tab home page, allowing users to click through to get more information on the product details page. Instagram’s variety of ad formats gives businesses the flexibility to choose the most effective style based on their campaign goals and audience.

X

Twitter ads support three main business goals: awareness, opinion, and conversion. It seems that the platform’s accessible audience includes male users.

X advertising models are as follows:
  • Promoted Ads
  • Amplify Pre-Roll
  • Amplify Sponsorships
  • Trend Takeover
  • Timeline Takeover
  • X Live
  • Dynamic Product Ads
  • Collection Ads

The platform’s advertising services include various options such as Promoted Ads, Product Ads, Amplify, Takeover, and X Live. Promoted Ads are a type of advertising that allows brands to show special content to X users to people who are not their followers.

While Amplify allows brands to place their video content before certain publishers, Takeover ads come in two different types, Trend Takeover and Timeline Takeover. Trend Takeover offers the ability to display sponsored ads on Twitter’s home page and in the Trending tab on the Explore screen. Timeline Takeover, on the other hand, includes ads that appear at the top of users’ timelines on their first visit of the day.

While Twitter Live is available for free to everyone, it stands out as an option that brands can pay to maximize their reach. Additional features like polls, hashtags, and branded hashtag ads are also among the various branding opportunities offered by X ads.

LINKEDIN

LinkedIn ads work towards three basic marketing goals of businesses: raising awareness, generating opinions, and achieving conversions. Unlike other social networks, LinkedIn is a more business-oriented platform and offers targeting options based on professional characteristics such as job title and seniority.

LinkedIn advertising models are as follows:
  • Sponsored Content
  • Sponsored Messaging
  • Lead Gene Forms
  • Text and Dynamic Ads

Among the different types of ads used on this advertising platform is “Sponsored Content”. These ads are available in a variety of formats, including single image, carousel, document, video, or event ads, and appear in a similar position in the LinkedIn feed as organic content, but are marked as “Supported.”

LinkedIn also offers a type of advertising called “Sponsored Messaging”. This involves sending direct first-person messages and allows users to engage with a series of referrals of their choosing, either by delivering personalized messages to the audience’s LinkedIn inbox or through interactive “Conversation” ads. Additionally, a personalized ad format called “Dynamic Ads” automatically adapts for each viewer, allowing personalized campaigns to be automated at scale.

YOUTUBE

YouTube ads can help businesses achieve business goals such as awareness, generating opinion, and driving action. YouTube’s user base consists mostly of men and has a wide spread among age groups up to the age of 65.

YouTube advertising models are as follows:
  • Skippable Video Ads
  • Non-Skippable Video Ads
  • Bumper Ads
  • In-Feed Video Ads
  • YouTube Shorts Ads
  • Watch Feed
  • Masthead

There are various video ad formats on YouTube. The “Skippable Video Ads” option has options that viewers can skip or skip (15 seconds maximum) and can run before, during, or after videos on YouTube. “Bumper Ads” are quick ads that last six seconds and cannot be skipped, and are an ideal option if you want to share short and striking content. “In-Feed Video Ads” are ads containing a thumbnail and text that can appear next to videos on YouTube, as part of search results, or on the YouTube homepage on mobile.

Masthead ads, on the other hand, are a type of advertising that is offered only to VIP customers through a Google sales representative through reservation. This featured ad appears at the top of the desktop site or mobile app and can play automatically for up to 30 seconds.

TIKTOK

TikTok ads can help you achieve business goals like website visits, app downloads, and online sales. TikTok users consist of young people; almost seventy percent are under 34 years old. Despite TikTok’s “don’t advertise, make TikToks” mantra, they offer paid brand solutions.

TikTok advertising models are as follows:
  • In-Feed Ads
  • TopView
  • Branded Mission
  • Branded Effect
  • Spark Ads
  • Promotion

Social media is teeming with user-generated content, and it’s important to have a personal feel. To optimize advertising expenditures, it is necessary to use the targeting tools of social media platforms. Advertising effectiveness can be increased by reaching relevant audiences based on factors such as location, interests, and browsing habits. Every social media platform has certain content rules. By following these rules, advertisements must be kept on air for the duration of the planned campaign. A strong “call” (CTA) should be used. Social media platforms provide statistics about your advertising campaigns. Advertising strategies can be developed by examining the data provided by major platforms such as Facebook and Twitter.

05.04 | NATIVE ADVERTISING

Native advertising historically dates back to the era when advertising was only in print and emerged in the 1940s. This concept is intended to “match” the look and feel of the publication in which the ad is placed. Over time, native advertising has evolved to include any paid content designed to adapt to the form and function of the channel in which it appears. Nowadays, it is used extensively within the scope of digital marketing.

Native advertising takes advantage of the publisher’s efforts to attract a broader audience, rather than using advertisers’ channels. However, for native ads to be effective, the site must adapt to its content universe, which affects the performance of high-quality content. Similar to content marketing, native advertising can be successful based on the quality of the content and emphasizes the need for content to adapt to the natural flow.

The performance of native ads has been shown by many studies to have higher click-through rates and attract more attention from consumers compared to traditional display ads. Native ads may be less intrusive and better fit the target audience, resulting in lower annoyance and a higher likelihood of engagement. It appears that the use of native ads is an effective method for brands to engage with their target audience and build trust.

The main purpose of native advertising is to increase engagement by providing a smoother user experience. While in-feed advertising is the most common, there are many different native ad formats. While social media ads and search results ads are not included in this list (technically some of them can be considered native advertising because they adapt to the environment), they are considered along with other ad types to make digital advertising a seamless experience for all users.

Advertising models frequently used in local advertising are as follows:
In-Feed and In-Content Native Ads

The main difference between in-feed and in-content native ads is where they are placed. In-feed native ads appear within the normal content of a website or app, and users often encounter them in their news feeds or social media feeds. These ads blend in with the surrounding content, are often labeled “sponsored” or “promoted,” and may include static images or videos. In-content native ads are placed within a single piece of content, for example, a news article. These ads mimic surrounding content and can be served programmatically, similar to in-feed ads.

Content Recommendation Ads

Content recommendation ads generally refer to widgets located below news articles or content pages that present users with a list of related articles or products. These widgets are usually labeled with labels such as “recommended,” “sponsored,” or “you might also be interested in,” and have a design that matches the normal content of the website. Content recommendation ad widgets allow brands to promote their content or products naturally. Consumers generally respond more positively to these types of ads because they suggest relevant content that may be of interest to the user. These types of ads are also called content discovery ads or sponsored content ads and often redirect users to external sites.

Branded/Local Content

Branded/Native content includes content where a brand’s paid content is published on a publisher’s site in the same format as full editorial content, often in collaboration with the publisher’s content teams. This broad definition explains why it is sometimes called sponsored content or partner content. Some also refer to this as publisher-partnered content because this type of native advertising relies on the relationship between a brand and the publisher. While broadcasters generally produce the content, leading broadcasters appear to produce local content from a journalistic perspective through their studios.

Promoted Listings

Promoted listings are a type of native advertising commonly used by online retailers and are the process of giving special prominence to certain product listings. This may include methods such as showing them at the top of search results, highlighting them in a special area, or presenting them with a dedicated page of their own. The main goal is to increase the visibility and click-through rates of these products, ultimately increasing sales and conversions. However, challenges with this strategy include potentially significant higher costs, paying for prominent positions, especially on major e-commerce platforms, and having to invest in up-front marketing efforts to increase recognition for lesser-known brands.

For successful native advertising, it is important to focus primarily on originality. Original content builds trust and encourages interaction, which in turn gets the target audience to click on your website and make a purchase. It should be noted that native ads need platform-specific adaptations and relevant content to connect with the target audience.

It’s also important to deliver a non-intrusive experience. Native ads encourage users to engage more when designed to suit their platform. Finally, creating a plan and focusing on specific goals is important for measuring and improving the success of native ads. The data obtained by tracking established metrics can be used to increase the effectiveness of local campaigns.

05 | PROGRAMMATIC ADVERTISING

Programmatic advertising involves the process of automatically buying and selling online ads. The purchase and sale of advertising space occur in real-time through the Demand Side Platform (DPS), an automated system. Compared to traditional advertising, programmatic advertising offers a more automated approach. Instead of dealing with manual processes in traditional advertising, in programmatic advertising advertisers upload their ads to an automated platform, select their target audience, and let the platform do the rest.

Local programmatic advertising is a subcategory that focuses on geotargeting by establishing exclusive partnerships with local media groups, such as publications, radio stations, and TV channels, specific to the geographic region. This method allows advertisers to run ads in publications within a geographically determined area. For example, a localized programmatic advertising campaign places ads on local media groups such as news stations, local radio, and newspapers.

Three important concepts to know in programmatic advertising are:
SSP (Supply Side Platform)

SSP (Supply Side Platform) maintains the publisher’s inventory. The publisher sends a web page as the source for an ad to an SSP, which will then connect to one or more ad exchanges, ad networks, and DSPs. SSP places a pixel code on the page to track visitor behavior. The code provides anonymous data about visitors and the actions they take. SSP is programmed to maximize the value publishers receive from an ad interaction. SSP allows publishers to filter ads by advertiser and other criteria and set different fees for ad spaces.

DSP (Demand Side Platform)

Algorithms that form the basis of programmatic advertising collect data from online users to ensure that ads match the needs of the target audience. Through DSP (Demand Side Platform), advertisers define their target audiences with the parameters they set, and programmatic advertising uses this information to automatically deliver ads to target audiences on various websites. Programmatic advertising offers advertisers the flexibility to automatically reach a wider audience while providing the ability to measure campaign performance with tracking and analytics tools.

DMP (Data Management Platform)

DMP (Data Management Platform) is an independent platform that collects, manages, analyzes, and activates data. The platform provides advertisers with comprehensive user profiles so the data can be used within a programmatic algorithm to match visitors with those most likely to convert to the best advertising.

One of the advantages of programmatic advertising is that it helps the advertiser make data-driven decisions and increases advertising revenue. It is also budget-friendly, offers the opportunity to closely examine KPIs, and offers the ability to target highly specific target audiences. But while programmatic advertising is a way to effectively place ads across channels and mediums, it faces some shortcomings. Programmatic advertising lacks the human touch because it is an algorithm-driven process. There is a case where handpicking may show better results as a single publisher provides a more targeted reach than a dispersed group of websites and channels. Additionally, there is the potential for poor content matching due to the absence of a marketer placing ads on behalf of the brand. Additionally, programmatic advertising carries the risk of paying for empty views due to pay per thousand impressions.

06 | E-MAIL MARKETING

Email marketing is a form of digital marketing that involves sending promotional messages or newsletters to lists of subscribers. The main goal is to build customer relationships, promote products or services, increase brand awareness, and ultimately increase sales. Email marketing is a channel that not only reaches your target audience directly with personalized and relevant content, but is also cost-effective, easy to track, and provides valuable data to analyze campaign success.

The popularity of email marketing stems from the fact that it is a flexible and cost-effective communication tool. It also offers the ability to target specific audiences with personalized messages and build potential customer relationships. Email marketing can be used in a variety of forms, such as announcing new content in a single email, customer communication with regular newsletters, or product updates. Email may not be as glamorous as other marketing channels, but it’s a reliable way to build an effective audience.

The benefits of email marketing are quite diverse. There are more than 4.3 billion email users worldwide, indicating that email is an effective way to reach customers. Most marketers state that email marketing is the most effective marketing channel. Investments in this channel are expected to continue to increase. The flexibility and high return on investment of email marketing are important advantages for marketers.

There are several important steps to consider when creating an email marketing strategy:
  • First, you should know the target audience and plan an e-mail campaign that suits their needs.
  • Next, campaign goals should be determined and realistic goals should be set, taking into account average email statistics for the industry.
  • Building an email list is also an important step, and various methods should be used to ensure potential customers choose to receive emails.
  • When choosing the e-mail campaign type, the needs of the target audience should be focused on and different lists should be created for different types.
  • Finally, trust must be established by consistently implementing a specified program and its results must be measured continuously.

Compliance with email regulations is important by regulating consumers’ wishes regarding the protection and use of their information. CAN-SPAM compliance ensures that commercial e-mails are sent by the wishes of subscribers, and in this context, e-mails must include company information and unsubscribe links.

Another important issue that email senders should pay attention to is avoiding spam filters. Falling into spam filters can negatively impact deliverability rates and cause customers to miss emails. Creating a whitelist, including instructions in welcome emails, not using spam trigger words, and choosing a reliable email service provider can help avoid spam filters. Finally, it is important to adopt a consistent analytical strategy to measure the success of email marketing efforts. Businesses can evaluate and improve campaign effectiveness through email marketing analytics.

07 | SEGMENTATION & TARGETING

Customer segmentation is the grouping of customers based on common characteristics, which enables personalizing marketing, service, and sales efforts to specific groups. This process can lead to increased customer loyalty and a potential increase in conversions. By identifying customer segments, businesses can tailor their products and services to the specific needs of each segment.

Customer segmentation provides businesses with a competitive advantage by identifying groups with similar characteristics and needs. In this way, it is possible to offer a personalized customer experience. For example, sending customized messages to specific customer segments can increase businesses’ competitive advantage and contribute to closing deals.

Better targeting of paid campaigns is also an important benefit of customer segmentation. Campaigns such as PPC, LinkedIn, or Facebook ads can be optimized based on customer segments. This makes it possible to create a more effective marketing strategy, providing a better return on advertising spend. The development of e-mail campaigns can also be made more relevant and effective thanks to customer segmentation, and customer relationships can be strengthened by offering special content to various customer groups.

Segmenting customers in performance marketing is generally done as follows:
Demographic Segmentation:
  • It is a method of grouping customers according to demographic characteristics such as age, gender, income, education, and marital status.
  • For example, in the e-commerce or fashion sectors, customer segments can be divided by gender, and special product recommendations and messages can be sent.
  • Criteria: Gender, Age, Occupation, Household Income, Marital Status
Geographic Segmentation:
  • It means grouping customers based on their geographic location, such as country, state, city, or town.
  • Useful if the business ships goods to different regions or caters to customers in different geographic areas.
  • Geographic segmentation provides the opportunity to offer specific and regional content to customers.
  • Criteria: Location, Preferred Language, Transportation, Work Area
Technographic Segmentation:
  • It is a method of grouping customers based on technology usage.
  • Focuses on factors such as mobile usage, desktop usage, applications, and software.
  • Criteria: Device Type, Browser Type, Source
Needs Based Segmentation:
  • It is the strategy of focusing on customer needs and separating the essential parts of the product or service according to certain customer groups.
  • For example, since a founder who needs software and a copywriter have different needs, segmentation can be made according to their needs.
  • Criteria: Product Attributes, Service Needs, Delivery Method
Value-Based Segmentation:
  • It includes the economic value of certain customer groups to the business.
  • Useful for businesses selling high and low-priced products or services.
  • Criteria: Customer Satisfaction Score, Number of Purchases, Average Purchase Value
Psychographic Segmentation:
  • It is a method of grouping customers based on psychographic factors such as personality, attitude, values, and interests.
  • Businesses that offer multiple services can use this model to segment their target audiences according to certain psychographic characteristics.
  • Criteria: Values, Interests, Personality
Behavioral Segmentation:
  • It is a strategy to group customers based on actions associated with your brand, focusing on customer behavior.
  • Segmentation is made based on factors such as trends, frequent actions, product or feature usage, and habits.
  • Criteria: Lifecycle stage, Website activity, End Customer Interaction

Although implementing market segmentation requires effort and resources, successful market segmentation campaigns can increase a company’s long-term profitability and health. Market segmentation allows management to focus on specific demographics or customers. Rather than trying to target the entire market, market segmentation enables a narrow, concise approach and is often less costly than a broad approach. Market segmentation forces management to consider how it wants to be perceived by a particular group of people. Once the market segment is determined, management must consider what message they want to create. A company’s branding and messaging tend to be more purposeful as this message is directed at the target audience. This may also indirectly contribute to customers having better experiences with the company.

Market segmentation offers consumers the opportunity to build long-term relationships with a company. More direct, personal marketing approaches can build better relationships with customers and create a sense of inclusion, community, and belonging. Additionally, market segmentation increases the likelihood of reaching the right customer compatible with their product range and demographics. Market segmentation allows a company to determine the exact message it wants to convey in the market and against competitors. This can also help create product differentiation by communicating how a company is different from its competitors. Unlike a broad marketing approach, management creates a more specific and memorable image. Market segmentation allows a company to implement more targeted advertising strategies. This includes marketing plans that focus on specific ages, locations, or habits, especially through social media.

The tabulation of advertisements placed through Google Ads and Meta is as follows:

Audiences used in Google Ads’ Display Network, Search Network, Video, Hotel, and Standard Shopping campaigns are comprised of segments or groups of people defined by Google as having specific interests, purposes, and demographic information. During the audience-adding process, you can choose from a variety of segments, such as sports and travel fans, car shoppers, or people visiting a specific website or app. Google Ads aims to reach targeted audiences by showing ads to people who are likely to be in the selected categories. Audiences are determined based on users’ activities using Google products and third-party websites. Activity and content on third-party websites are used specifically for audience segments on those sites, while activity and content on Google products are used to predict audience segments within those products.

Google Ads segmentation types are as follows:
  • Affinity Segments
  • Custom Segments
  • Detailed Demographics
  • Life Events
  • In-Market
  • Your Data Segments (Remarketing)

When creating a target audience in meta ads, narrow or broad approaches are generally adopted. Neither type of targeting is superior to the other, and it’s often nearly impossible not to include elements of both approaches in a given ad set.

Narrow targeting essentially gives you a very limited set of parameters to find the most suitable people to show the ad to. These parameters may look like demographic targeting, Custom Audiences, or similar audiences. This may provide a smaller potential audience, but one that may be more interested in what is being presented than a larger, broader audience. Broad targeting allows finding hard-to-find potential customers. Broad targeting should be done and then people and their reactions to ads should be examined by checking Audience Insights or Meta Advertising Reports.

Google Ads segmentation types are as follows:
  • Locations
  • Age
  • Gender
  • languages
  • Detailed Targeting (Clicks, Interactions (interests, Devices, Gestures))
  • Custom Audiences

Lookalike audience is a method of delivering your ad to potential customers who have similar characteristics to your existing customers. This method works by using an existing Custom Audience to find new people who share characteristics such as demographics, interests, and behaviors. The advertisement is directed to a target audience that has similar characteristics and is similar to the source target audience. Generally, a source audience of 1,000-5,000 people is recommended, but the quality of the audience is also important; for example, using a target audience of top customers can help achieve better results.

Segmentation in advertising is important because it allows businesses to focus on the specific needs of a particular consumer group. This allows businesses to develop targeted marketing campaigns that are more likely to align with the segmented group. The main goal of businesses is to create a good number of leads (customer potential). If you want to attract more customers, it is important to make sure PPC campaigns are effective.

08 | BUDGET & ROI MANAGEMENT

ROI (Return on Investment) aims to ensure that the revenue generated for each dollar spent on a marketing campaign exceeds that amount of money. However, a “good return on investment” may vary depending on the overall marketing strategy, distribution channels used, and industry. Considering different marketing tactics, it is difficult to determine an overall ROI metric. With PPC campaigns that automatically track ROI data, it’s easy to compare the ad’s performance with similar ads. Platforms like Google Ads can report many ROI comparisons based on long-term data. However, with other strategies, such as content marketing, it can be difficult to determine ROI, especially when the content does not directly lead to a purchase. While technologies such as tracking URLs can help measure success, return on investment must be evaluated from a long-term perspective, including non-financial gains.

The ROI formula is as follows:
[((number of potential customers x customer reach rate x average sales price) – cost or advertising expenditure) ÷ cost or advertising expenditure] x 100

To use the marketing ROI formula, it is necessary to define factors such as the number of potential customers, lead rate, average sales price, and cost or advertising spend. When calculating the lead ratio, it is important to determine what percentage of potential customers are actual customers. For example, if 12 out of 100 leads become customers, the lead rate will be 12% or 0.12.

The budget to be prepared for digital marketing activities includes the following:
Social Media Marketing
  • Production of content types such as images, video, text
  • Budget for advertising space on each selected social media platform
  • Research on the social media habits and preferences of the target audience
  • Creating and updating the company profile
Content Marketing
  • Production of various content such as images, videos, and blog posts.
  • Freelancer or in-house personnel costs for content production.
  • Payment for publishing content on external websites
Email Marketing
  • Design and development of email templates
  • Creating, updating, and managing the e-mail list
  • Budget for software and tools for email marketing
Search Engine Optimization
  • Editing and optimizing content
  • Identifying keywords and using them strategically
  • Increasing the authority of the website through external links
  • Editing technical SEO elements
  • Tools used to monitor SEO performance
Performance Marketing
  • Budget allocated for SEM campaign
  • Determining suitable keywords for the SEM campaign
  • Increasing the authority of the website through external links
  • Tools used to monitor SEM performance
  • Budget allocated for PPC ads
  • Determining suitable keywords for the PPC campaign.
  • Analyzing the target audience and competition
  • Creation of images, videos, and texts for PPC ads

When determining the success of the marketing strategy, it is important to consider not only the exact revenue but also non-financial elements that include social media followers, unexpected traffic on the website, and customer trust. Although these elements do not provide immediate financial returns, they can increase purchases or indirectly strengthen customer relationships in the future.

When creating a digital marketing budget, it is important to understand the customer conversion process by outlining the sales funnel. Additionally, determining operational costs is an essential step in planning the rest of the budget. Reviewing past results is important to evaluate previous quarters or years’ performance and determine future strategies. It is critical to determine this year’s goals by listing the goals and allocating the budget according to these goals. This guides budget allocation and helps identify areas that need focus.

Examining competitors can be a guide in determining effective channels in the industry. This is important to gain a competitive advantage and develop effective strategies. After creating the marketing plan, the budget can be finalized by estimating the cost of each activity. This helps to consider the possible return and use the budget effectively. Making every decision based on data requires relying on clear data to support the budget plan. Measuring the results allows for directing future strategies by closely monitoring the expenditures and results achieved after the budget is approved.

09 | CUSTOMER RELATIONSHIP MANAGEMENT

CRM represents customer relationship management, and a company’s CRM system covers all interactions with potential and existing customers. This includes the process from the website visit until the sales proposal is fully reviewed. CRM makes it easier to deliver a positive purchasing experience by providing detailed information about potential customers. By combining key company details with pop-up blog posts, emails, and other interactions, messages can be personalized, delivering more value from the start.

CRM makes business processes more efficient by automating call and activity recording, reporting, and opportunity creation. Agents spend less time on administrative tasks, allowing them to focus more on customers, which contributes to increased revenue. Sales managers can see salespeople’s interactions in real-time, enabling greater collaboration within the team. Account managers can quickly evaluate opportunities and support each other by facilitating information sharing among the sales team. CRM provides more information about salespeople by tracking team and individual performance in detail. Analyzing agent performance with data such as conversion rates, deal sizes and velocities by deal stage provides a valuable database for optimizing business processes.

Broadly speaking, CRMs can be divided into four main types:

Operational CRM focuses on managing daily business processes and often includes operational activities such as sales, marketing, and customer service. Tracks customer interactions and transactions, manage customer service requests, and provides lead information to sales teams.

Collaborative CRM aims to increase communication and collaboration between different departments. This type of CRM facilitates information sharing among team members, improves project management, and helps manage customer interactions more efficiently.

Analytical CRM aims to make strategic decisions by analyzing customer data. This type of CRM tracks customer behavior, preferences, and trends. Analytical CRM allows businesses to better understand customer relationships and develop customer-focused strategies.

Marketing CRM focuses on managing marketing activities. This type of CRM tracks marketing campaigns, enables customer segmentation and provides lead data to marketing teams. Marketing CRM aims to create customer-customized campaigns and optimize marketing strategies.

Each type of CRM offers different advantages depending on the needs and goals of businesses. Businesses often combine these types of CRMs to create a comprehensive customer relationship management strategy.

Customer Relationship Management (CRM) software is a valuable tool for managing customer interactions, lead processes, and digital data. However, it is important to know the limitations of these software and understand what they cannot do. CRM software can manage the customer journey on your website and collect data, but it cannot create or publish a website. CRM typically optimizes external-facing functions such as sales and customer service but does not manage internal business operations. CRM is effective for managing contacts, lead processes, and customer journeys, but it lacks the features needed for comprehensive project management. CRM can be successful at collecting data from digital channels (social media, ads, email), but may have limitations when collecting data from non-digital sources. To maximize CRM benefits, it is important to ensure staff training and consistent use.

Concepts to know about CRM are as follows:

Contact: In CRM, contacts contain customers’ names and personal information.

Potential Customer (Lead): These are prospective customers who have the potential to do business in the future but are not yet fully mature.

Opportunity: These are prospective customers who are truly interested and willing to purchase the product or service.

Quote: It includes the price given to potential customers who are almost ready to make a deal and the products or services they will receive.

Deal: Tracks situations in which the product or service is sold successfully or the opportunity is wasted. They are divided into won and lost deals.

Profile: Represents the users within the company using the CRM software. It is usually associated with roles that have certain permissions.

Campaign: Represents marketing efforts. Each campaign includes its audience, results, and ratings.

Tag: Used to add additional information to items such as a person, agreement, or company. Provides additional data for filtering and sorting.

Activity: Represents any event in the CRM, such as new deals, contacts, opportunities, or messages from colleagues.

When choosing the best CRM solution for business, it is necessary to consider five important criteria:
  • CRM should be easy to use and quick to learn. It should be a platform with a clean interface and free of unnecessary features.
  • The ideal CRM should be a solution that fits business needs and can solve specific use cases.
  • Change is inevitable in the business world. There should be a CRM system suitable for both growth and contraction.
  • It should include a suitable solution to avoid paying for features that are not needed.
  • Modern CRM features are based on AI technology. Therefore, one should choose a CRM provider that invests in AI.

A complex and difficult-to-customize tool gets in the way of nurturing customer interactions and increasing productivity, getting in the way of improving customer relationships and negatively impacting productivity. When choosing CRM software, it’s also critical to consider how it aligns with sales, marketing, and customer service departments. When marketing automation is paired with other performance marketing tools, customer data can show you what type of interaction with customers would be more effective, leading to an increase in sales.

SOCIAL MARKETING

Social Media Marketing, a dynamic component of digital marketing strategies, provides an effective platform for brands to interact with their target audiences, increase brand awareness, and promote their products or services. Social media allows brands to communicate with their audiences in real-time through Facebook, Instagram, Twitter, LinkedIn, and other platforms. This strategy strengthens the brand’s digital presence and increases customer loyalty through posts, content, campaigns, and interactions. Social media offers brands an innovative engine and the ability to instantly connect with potential customers in a rapidly changing digital world. Social Media Marketing includes a wide range of strategies, from content creation to influencer collaborations, from advertising campaigns to organic sharing.

01 | CHANNEL

Today, products and services are promoted free of charge using many social media channels. Communities formed by target audiences are managed. Shares are made via social media channels to drive traffic to the website. The features and uses of social media are changing day by day. For this reason, marketing rules are constantly changing on social media. Brands that are aware of the change and share accordingly receive a lot of interaction from their customers.

Facebook is ideal for brand awareness and ad sharing. It can be preferred to reach both Generation X and Generation Y.  Worldwide, its daily use is quite common. It has been the most established social media channel since 2004. Facebook is ideal for collecting potential customers and increasing product and service sales.

What can be done with Facebook?
  • A business or brand page is created.
  • Information about the business can be presented in the description section.
  • Contact information can be provided by sharing the URL, phone number, or e-mail address.
  • Traffic can be generated from followers through shared links and URL links.
  • Trust can be created in the target audience by creating verified pages (blue tick).
  • An advertising account for the business can be created with Meta Business Suite.
  • Impressive campaigns can be prepared with Facebook Ads.
  • Target audience identification can be made with Meta Insights.
  • By defining a target, communication activities can be carried out for brand awareness, brand image, or customer services.
  • Content in many different formats can be shared from the business page.
  • Group pages can be created in accordance with the structure of the business.
  • The company’s commercial sales channel can be created using Facebook Marketplace.
  • Ads are tested and analyzed with the code placed on the website using Meta Pixel.
  • Any content can be turned into an ad by boosting the post.
  • Live chats can be held using Facebook Messenger chatbots.
  • All ads published on Facebook are checked with the help of the Facebook Ads Library.

Instagram has reached 1 billion monthly active users. Suitable for B2C business models. Generations Y and Z are dominant. Attempts are made to attract customers’ attention with visually striking posts. With the advanced e-commerce feature, brands can both promote and sell their products through a single channel.

What can be done with Instagram?
  • Photos, videos, carousel images, reels, and stories can be shared organically.
  • Paid promotional models such as Story Ads or Shopping Ads can be used.
  • Shop tabs, product labels, and catalogs can be created as shopping tools.
  • By opening a business account, you can have a professional account, unlike a personal account.
  • By getting verified badges, a reassuring account view can be provided for customers.
  • With the Feature Post option, posts can be shown to large audiences for a fee.
  • More specific advertising efforts can be initiated by creating an advertising campaign.
  • E-commerce, product tagging, and product link options are available with Instagram Shopping.
  • By using hashtags, the chances of the content appearing on the explore screen can be increased.
  • Customers can be contacted via content comments and DM.
  • Intimate events can be created with Instagram live broadcasts.
  • As influencer marketing, collaborations can be made with accounts with high followers on Instagram.
  • Organic interaction can be increased by organizing contests.

Twitter(X) is a text-based social media channel with 210 million daily active users worldwide. Generation Y is dominant. It is suitable for B2B and B2C business models. Ideal for brands’ after-sales service, PR work, or community management. Twitter is also useful for checking trends and understanding what is being talked about and gaining popularity.

What can be done with Twitter(X)?
  • A Twitter professional account can be opened for the brand.
  • Post and page-specific research can be done using Twitter(X) Analytics.
  • A brand-specific page can be created with a profile photo and biography.
  • A content competitor analysis can be performed by researching rival Twitter accounts.
  • With the social media style guide, how the brand will speak and the use of hashtags and emojis can be determined.
  • The tone of responses and how to act in the event of a PR crisis can be determined in advance.
  • With Twitter Trends, you can learn which topic, phrase, or hashtag is gaining popularity.
  • Groups consisting of target audiences can be created with Twitter(X) Circle.
  • People with common interests can be brought together with Twitter(X) Communities.
  • Voice chat rooms can be created with iOS users with Twitter(X) Spaces.
  • The post you want to highlight with a pinned tweet can be moved to the top.
  • By determining the voice and tone of the brand, posts with consistent discourses can be made.
  • With Twitter surveys, questions and feedback are received from target audiences.
  • With Twitter(X) threads, consecutive tweets on the same subject can be posted.
  • By using hashtags, you can take an active part in popular or niche topics.
  • By doing social listening, you can examine what customers are talking about the brand.
  • Goals such as target audience growth, product promotions, or driving traffic to the website are achieved with Twitter Ads.
  • These are shortcodes added to links with UTM parameters.

LinkedIn is a social media channel preferred by working professionals who want to network and evaluate new opportunities related to their work. It is very efficient for recruiting and B2B businesses. Creating a relevant community related to the industry is possible with LinkedIn. It is very useful for brands to promote themselves effectively on business platforms.

What can be done with LinkedIn?
  • Data about the target audience is obtained through LinkedIn Analytics.
  • Showcase pages are important for large organizations to make their internal marketing effective.
  • Employees can be encouraged to frequently share the company page as a link.
  • Job postings can be created as an employer brand.
  • Long articles can be shared as thought leadership articles.
  • You can respond to comments and create a chat environment with customers.
  • Employees can be enabled to create content for the company using common hashtags.
  • Direct messages can be sent to people who are considered potential employees or customers.

TikTok is growing as a platform preferred by many young people today. It is on its way to becoming an alternative platform for the promotion of products and services. In addition to TikTok advertising, videos shared organically have a high probability of going viral. This allows brands to gain brand awareness most appropriately.

What can be done with TikTok?
  • Business TikTok accounts can help potential customers find the brand.
  • With TikTok advertising, ads can be prepared based on the bidding model.
  • Views can be gained organically with branded content.
  • Branded hashtag contests can be organized.
  • Stickers and filters can be offered to users as brand effects.
  • Trend-setting content can be prepared with branded hashtag challenges.
  • You can benefit from the popularity of TikTok influencers by collaborating with them.

02 | MANAGEMENT

Brands aim to be closer to their potential customers by taking part in social media channels. They interact with their customers, talk to them, identify their needs, and revise their products and services accordingly. Additionally, social media accounts have become the primary medium through which companies announce their innovations. Nowadays, customers browse brands’ social media channels before purchasing a product or service. The importance of two-way communication between brands and their customers is increasing day by day. Brands take steps to create brand loyalty through communication through social media.

Social media management activities include content planning and creation, content publishing, analysis, social media monitoring and listening, community management, and social media advertising. Before all these activities, it is necessary to create a strategy for social media marketing. Who are the target audiences, what are the goals and KPIs, what is the content strategy, what are the criteria for community management, and what is the status of the competition? It would be wrong to start social media marketing without answers to all these questions. Communication activities carried out with a correct social media strategy will lead to increased brand loyalty, expanded audiences, increased interaction, and increased brand awareness.

Some management tools should be used to make it easier to manage social media channels, the number of which increases day by day. Planned social media management using the right tools allows fewer mistakes to be made, time management, strategic continuity, and balanced processing of topics throughout the year. This way, it is possible to run campaigns at the right time. Determining priorities and goals is an important factor in choosing a social media management tool. How many social media accounts will be managed? How much time per day will be devoted to social media? How often will social media posts be shared? Is an employee or team available for moderation? These and similar questions will determine which tool will be chosen for social media management.

Each social media channel has a specific page structure. Profile images, cover photos, descriptions, contact sections, link-sharing areas, sharing images and text structures of the channels are different from each other. When a brand’s social media account is opened, these fields must first be filled in correctly and content styles must be determined. The brand’s social media accounts are then connected to the vehicles to be managed from a single interface. The tools’ visual content calendars enable quick management and sharing. This helps posts be made quickly, shared on a set day and time, and ensures consistency. Thus, their posts will be planned daily, monthly, and yearly all at once. Automatically sharing posts as planned will allow for more creative and interesting content to be prepared.

03 | CONTENT TYPE

Social media marketing is ideal for increasing brand awareness and improving relationships with customers. Increasing website traffic, achieving more conversions, or gaining more followers is possible with a good social media content plan. Social media marketing, which is a cost-effective type of marketing, enables small businesses to compete with large companies. It allows brands to convey their values, character, and purpose to customers. Brands have to be educational and engaging when talking about themselves. In order for social media users to be informed about the brand, they must encounter eye-catching content. Standing out from the communication bombardment on social media with catchy communication is only possible with interesting content.

Planning is very critical in social media marketing. Posts to be made on social media should be planned in advance in accordance with the strategy. Only in this way can social media marketing be used beneficially for the brand. Content types change every day depending on trends, and interesting ideas are shared from brands’ accounts to attract users’ attention. The structure of social media channels is different from each other. Today, the social media channels that internet users browse for entertainment or information differ from each other. Knowing this, marketers try to meet the needs of customers by preparing content in accordance with the structures of social media channels. Brands need to clarify their goal before determining the content type. These goals could be brand awareness, website traffic, sales, or getting engaged.

After the selected social media channel, it is necessary to decide on the type of content that is suitable for that platform and will increase interaction. Content types should be selected in accordance with the social media channel, user demand, and needs. A blog post, a technical whitepaper, a TikTok video, or a 15-second story… Anything shared on social media in different formats can be content. In the simplest sense, content is things produced for information and entertainment. Shared content may vary in length, duration, format, or size depending on the structure of the channel. The important thing is to produce content that suits the needs of the target audience. For this, before starting content production, social listening should be done to investigate what kind of content competitors share and what type of content potential customers are interested in.

3 main content types: educational, entertaining, inspirational

Educational content is content that aims to inform customers about a specific subject. Brands positioned as leaders, experts, or pioneers build trust in the perception of their target audiences through educational shares. Contents can provide information about the product. It can explain service details. It can explain how to provide post-purchase support. Opinions of customers who have experienced the product can be obtained. It can be clarified how the problem was solved. Frequently asked questions from customers can be answered in educational videos. The results of a survey can be shared with an infographic table.

Entertainment content is the most common type of content that allows users to have an enjoyable time. Brands try to attract attention by entertaining their target audiences with enjoyable videos. Trends are critical to determining entertaining content. Current events, special days, or popular topics can be followed to create entertaining content. Fun videos have a high chance of going viral. The important thing is to produce content that will not contradict the brand’s character. It would be wrong for a company making a serious brand positioning to share intensely entertaining content.

Inspiring content is life-filled content that people enjoy watching, reading, or listening to, and which increases their awareness. Brands adopt certain feelings and lifestyles. Every lifestyle has some aspects that inspire people and are worth exploring. Brands try to attract attention with posts that will attract the attention of potential customers.

Types of content that can be used in social media marketing

Content is the most critical issue in social media marketing. No matter how the website and social media channels are planned in accordance with the brand strategy, it is the content that will create interaction. Each channel has its own content format. The important thing is to find out in which format the specified content type is more interesting. The number of content types is not limited. Any topic or theme can be created with many types of content. Depending on trends and popular culture, content types differ day by day, and the intensity of interest changes.

  • Cultural contents
  • Company news
  • Product and service announcements
  • User-generated content
  • Thought leadership content
  • Competitions
  • Quizzes and surveys
  • Interviews
  • References and reviews
  • Case studies
  • Quotes and comments
  • Product shipments
  • Influencer collaborations
  • Press releases
  • Campaigns
  • Guests
  • Frequently Asked Questions
  • Product

When choosing a content type, the important thing to consider is the balanced distribution of the content within the annual and monthly plans, depending on the strategy. Content created by users gives trust to the brand. Referring to thought leaders in content increases brand authority. Increasing followers on social media is possible with competition and competition content. The number of participants can be increased with exams and survey questions. Content that shows the product or service being used by customers positively affects potential customers. Inspirational quotes are the simplest way to show how a brand thinks. Social media is a marketing channel that is always open to development. Brands that know what their target audiences want, produce content in line with trends, and improve their content with analysis will be successful.

04 | CONTENT FORMAT

Content to be shared organically on social media channels can be prepared and shared in many different formats. The important thing is to share the content in the most appropriate format. There are many different sharing formats on social media channels. While some channels are suitable for video sharing, written content attracts more attention on some channels. After choosing the most suitable social media channels for the brand, it is necessary to ensure that the most appropriate content is shared in the most appropriate formats. There are 5 social media content formats.

Text: The most intense content format used in social media is text. However, the most difficult content format to consume is text. Blog posts, LinkedIn informative paragraphs, Medium articles, and Facebook and Twitter text shares can be given as examples of this format. The texts provide detailed information about the offer. It is very effective in search marketing. Links are text. It is easier to prepare and takes less time than other formats.

Visual: All kinds of pictures, photographs, charts, infographics, and cartoons used on social media are visual format shares. Using the right photography is the most frequently used method to make the idea interesting to the target audience. Nowadays, social media channels that focus on visual sharing are increasing and attracting more attention. Instagram is the most popular social media channel that supports photo sharing. Blog posts contain at least 1 descriptive image. Facebook has been functional for mass photo sharing since day one. Pinterest is very suitable for creating visual archives. Images are more eye-catching than texts. Although not as easy to create as text, it is faster to consume than any other format. For images to be included in search engines, it is necessary to add textual descriptions.

Video: Social media channels are constantly improving their software to further improve video content consumption. Today, every brand doing social media marketing wants to increase video sharing rates. Live video sharing is increasing its popularity day by day. YouTube is the second largest search engine after Google. It is very easy to consume. It is not as easy to produce as text and visual formats. YouTube, Snapchat, LinkedIn Slideshare, Periscope, or blogs are suitable for video sharing. Videos are the most effective format for capturing the attention of viewers.

Audio: Audio files have become frequently used as a type of format in social media marketing. Interviews are the most intensive sharing where audio files are used. Audio recordings of blog posts provided an alternative experience to reading the articles. Music is an indispensable part of marketing communication. It is possible to convey the idea or topic to the target audience with high emotion by using the right music. Podcasts are a type of content whose popularity increases day by day. Regularly created podcasts are a type of content shared on many social media channels. Podcasts listened to on iTunes and e-books purchased on Amazon show the current popularity of audio use.

Presentation: Presentation of information with visual and textual elements for an instructive purpose. It is integrated into social media and shared. Blogs on websites are very suitable for presentations. Presentations are formats in which information is presented in detail. It increases searchability. It can be used effectively, especially in B2B business models, on platforms where products and services are explained in detail. The impressiveness of presentations can be increased with professional graphic design support.

Facebook content formats:
  • Photo/Video
  • photo album
  • Photo Carousel
  • Slideshow
  • Canvas
  • Facebook Reels
  • Facebook Story
  • Facebook Ads
  • Phone Call
  • Offer
  • Note
  • Text-Based Post
  • Message
  • Events
  • Facebook Live
  • Podcast
  • Facebook Live Audio Room
Instagram content formats:
  • Feed Photo/Video
  • Story
  • Real
  • Instagram Ads
  • Live Video
  • Guide
  • Instagram Shopping
Twitter(X) content formats:
  • Text
  • Retweet
  • Hashtag
  • Photo
  • Video
  • Slideshare
  • News Summary
  • Link
  • Twitter Ads
  • Twitter Live
LinkedIn content formats:
  • Articles
  • Native Video
  • Text-Only Post
  • LinkedIn Poll
  • Carousel
  • Images
  • Multi Image
  • Document
  • Story
  • Celebration
  • Live Video
  • Events
Tiktok content formats:
  • In-Feed Video
  • TopView Video
  • Brand Takeover
  • Branded Effect
  • Branded Hashtag Challenge

Many content formats can be used to attract the audience’s attention. The important thing is to choose the format that best suits the content. It is necessary to understand the structure of social media channels correctly. Social media channels are suitable for sharing content in different formats. The same information can be shared in multiple formats. While a brand’s values can be expressed textually on Twitter, they can be shared visually on Instagram. While brand value can be shared as a video on YouTube, it can be presented to the target audience in a presentation format on LinkedIn.

05 | ENGAGEMENT

The primary goal of social media marketing is engagement. Social media, which has transformed from a virtual platform where friends meet each other online to an experience where brands share their important messages and come together and communicate with their customers, has become an indispensable element of marketing communication today. Today, small businesses use social media very effectively and make a significant portion of their sales through social media channels. They work positively on brand awareness by ensuring customer loyalty through social media. The aim is to ensure that messages spread organically to large audiences with many more participants.

The extent to which target audiences participate in branded content from their social media accounts determines the engagement rate. Interactivity is related to many behaviors of users on social media. Likes, favorites, comments or replies, shares, clicks, and mentions… Interaction is the best way to measure the communication efforts of brands on social media channels. The number of followers on a social media channel never indicates that that channel is a good one. The important thing is that the relevant target audience subscribes to the channel. From this perspective, it can be said that quality, not quantity, is more important for social media.

Before making moves to increase interaction, it is necessary to analyze the current situation well. How many shares are being shared? How many likes do you get per share on average? What types of content are liked or shared on an average monthly basis? This situation assessment will show which content type and format receives how much interaction and is working. Since each brand’s strategy and expectations from social media marketing will be different, the targets set for interaction will also be different. Knowing which social media channels the target audience is on, when they are more active on social media, and the type and format of content they like will provide important data for brands to create a correct strategy.

Engagement is the positive reactions users give to the content. Customers must be given specific opportunities to make a response. Nowadays, brands try many types of content to get engagement. These include surveys, questions, quizzes, and competitions. This type of content is very effective in increasing customer engagement. To understand which content really works, it is necessary to share and watch the content. This is the best way to find out what content can generate what kind of interaction. Brands don’t always ask their own questions. Sometimes they plan to attract the attention of target audiences by commenting on current topics. The types of content that users interact with the most are current posts. Users find the reactions of brands to current issues interesting. When users start to see brands as people, they increase the interaction rate. Likewise, brands that respond quickly to comments gain a positive image in the eyes of customers. Instead of answering questions manually, the entire workload can be controlled through a single application using social media tools.

Comments, likes, or shares… Each of them has a numerical value. Putting these numbers together and transforming them into meaningful interpretations shows the extent to which the interaction is taking place. The success of brands is tried to be measured with social media analytics. There are various tools for this. Facebook Analytics shares numerical data about reach and engagement, actions, contacts, views, and posts. Twitter shares analytics results on topics related to engagement rate, reach percentage, link clicks, and optimal post time. With Instagram Insight, audience demographics, optimal times, and popular content can be checked. Audience demographics, profile views, and content statistics can be accessed through Tiktok Analytics.

06 | MONITORING & LISTENING

Social media monitoring is a method used to analyze which hashtags, comments, likes or keywords related to the brand, product, and sector are used by potential customers. By monitoring these analyses, the assets of the brands that month are revealed. With sector-based monitoring, it is understood what percentage of conversations about the sector are with the brand (social share of voice). It is understood whether the tone of these conversations is positive or negative (social sentiment analysis). It is discovered which hashtags and keywords work to increase reach (relevant hashtags and keywords). What potential customers are talking about is revealed (trends). Discovering what customers are interested in, what they say, and what they find interesting on social media protects brands from making mistakes. These very complex processes can be solved more easily with professional monitoring tools produced for this purpose. Hootsuite, Nexalogy, Mentionlytics

Social media monitoring, in its simplest terms, is using some tools to track, filter, and discover conversations based on keywords or searches on social media. While research can be done with monitoring tools, comments can also be responded to without switching to social media platforms. The main difference with social listening is that the scope of social media monitoring is more limited than the other. By monitoring we mean monitoring and management activities on a daily basis. Comment liking, chatting, and replying are social media monitoring. Listening is seeing the bigger picture. It is to make general comments by looking at the data collected monthly or annually. Thus, an insight into the sector, target audience, and competitors is obtained. Information about trends is gained, new opportunities are discovered, and a possible social media crisis is prevented by creating proactive crisis scenarios.

If we need to take a closer look at the differences between social media monitoring and social listening;
  • Social media monitoring provides a retrospective perspective, while social listening provides a future perspective.
  • While social media monitoring collects information, social listening creates analysis from this information.
  • Social media monitoring focuses on details, while social listening tries to see the big picture.
  • While social media monitoring measures success, social listening provides a guide for strategy.
The most ideal tools for social media monitoring:
  • Meltwater
  • Hootsuite
  • SproutSocial
  • Brand24
  • Mention
  • Analyze Buffer
  • falcon.io
The issues to consider when monitoring social media are as follows:

Social media monitoring can be done easily and professionally using a variety of tools, but it can also be done manually. When choosing a vehicle, you can start working with one of the suitable vehicles by using the list above. It should be determined which words customers or potential followers use to reach the brand. Branded hashtags, slogans, managers, product names, or company names are the first searches that come to mind. This research for the brand should be further expanded by including sector, market, and competitor searches. Sectoral hashtags, communities, keywords, or locations… When choosing a tool, it is necessary to be careful to choose tools that can perform all these searches at the same time. Also, checking feeds regularly is the golden rule of social media monitoring.

The issues to be considered when doing social listening are as follows:

Before brands start social listening, they need to determine their success criteria correctly. While paid listening tools can be used, free tools such as Google Alerts can also be used. For multi-channel listening, paid tools should be used to analyze the data correctly. Excessive data will make tracking difficult. It is necessary to pay attention to the fact that the correct data is listened to. Keywords can be used to categorize conversations. The data obtained as a result of listening should be used to be effective in strategies. As a result of listening, the issues that make customers happy or unhappy should be identified and changes should be made in these areas. Unlike tracking, social monitoring requires scanning many social media channels together. Thus, potential customers are revealed. Customer experience is increased in the desired direction.

The most ideal tools for social media monitoring:
  • Hootsuite
  • HubSpot
  • Sprout
  • Clarabridge

07 | MODERATION

Moderation is a form of management in which brands manage the messages, comments, and content created by followers on their social media accounts. Social media accounts are social areas where followers can comment. The moderation team prevents unwanted sharing by preventing trolls and bot accounts. In this way, the problems of the followers who want to communicate with the brand are resolved without any interruption. Additionally, swearing and aggressive attitudes that may appear in comments are prevented.

Social media accounts have become customer service units of companies. Before social media, customers tried to answer their brand-related questions by calling hotlines. This was a difficult way of communicating for brands and their customers. Today, social media serves as customer service with comment and direct message features. Just like customer service, the moderation team must carefully answer and record customer problems. If questions concern other departments, customers should be directed to the relevant department. The important thing is to respond to messages, whether from comments or direct messages, without wasting too much time. This also positively affects the brand image. It has also been proven that reviews have a direct impact on sales.

Points to consider when moderating are:

The entire moderation process should be clarified by introducing certain rules. An outlined moderation management is beneficial for brand image. Who consists of the moderation team? Which comments will be responded to in what manner? What comments will be blocked? How often will you respond? Is there a specific answer template? How will the issues beyond the moderation team be handled? How will the issue be moved to other departments? The answers to all these questions should have been given beforehand. In this way, crises can be prevented and the brand will not encounter unexpected surprises. Every comment made on social media should be responded to appropriately. If the issue or complaint is so complex that it cannot be answered through comments, the customer should be invited to a different communication platform. Words that do not want to appear in comments should be determined through filtering. Automatic answers are ideal for time management and quick resolution of specific questions.

Some recommended tools for moderation include:
  • Hootsuite
  • Respondology
  • BrandFort
  • Smart moderation

08 | LIVE CHAT

Live chats are software developed to provide real-time communication to customers visiting social media or the website. Live chats are very advantageous for brands doing social media-based marketing. It takes more than just a social media team to provide a full-service customer support service. The social media team will not be sufficient to cover all customer support services. Additionally, live chatbots supported by automation and integration are ideal for quickly resolving specific customer issues. Live chats appear as drop-down menus not only on social media but also in the bottom corners of websites. Nowadays, live chats that work integrated with social media are very popular. Brands provide instant information through live chats on the platforms where they come together with their customers.

The advantages of using live chat on websites or social media channels are:
  • By using automation, representatives are prevented from being able to instantly answer questions from live chats.
  • Live chats provide the opportunity to respond to multiple customers at the same time.
  • Whether it is an automatic answering system or a live customer representative, live chats are the platforms where problems can be resolved fastest.
  • Customers leave happy from platforms where their problems are resolved quickly. This means increased loyalty to the brand.
  • Customers go through various steps to purchase a product. Customers who need more specific information to make a purchasing decision can access this information with the help of live chats.
  • Customers with private questions avoid voicing such questions on open platforms. Live chats are platforms where customers can ask their questions more easily.
  • Live chats for remarketing are very useful for collecting customer data.
  • Links shared in live chats allow customers to quickly navigate to the desired link without leaving the platform.

Nowadays, brands plan to communicate with their active customers by integrating live chats into their social media. In addition, profiles of customers coming through social media channels are revealed. There are many live chat software available today. Although there is diversity, the purposes of the software are similar. Live chat software is integrated into websites or social media channels. There are ready-made answers in live chats supported by automation. These answers are guided answers for customers to solve their specific questions faster. There is also a form in live chats. Certain forms can be filled out by the customer without requiring agents to actively participate in the conversation. The forms examined by the brand are very important in determining which issues customers have problems with. When the live chat is completed, the quality of the chat can be measured with a survey to be shared with customers.

CONTENT MARKETING

Content Marketing, an indispensable element of digital marketing strategies, is one of the cornerstones of building and strengthening the online presence of brands. Content is a powerful tool to tell brand stories, deliver valuable information, and connect with target audiences. Content Marketing not only promotes products or services but also provides audiences with information, entertainment, or inspiration through valuable content. This strategy, used in a wide range of sites from websites to social media platforms, deepens the processes of brands interacting with their audiences and has the potential to leave a permanent mark in the digital world. Content Marketing is a powerful shield that allows brands to stand out in today’s competitive digital atmosphere.

Content Marketing is the process of creatively expressing a brand’s voice and personality. Formats determine the format in which content will be presented; It can be text, images, video, audio, or a combination. Content type includes content types determined by the brand’s purpose of reaching and interacting with its target audience. This includes various content formats such as blog posts, infographics, videos, and podcasts. Topic keyword determines the main themes and keywords of the content so that it attracts the attention of the target audience and is better understood by search engines. These elements, which are the backbone of a content marketing strategy, allow brands to effectively tell their stories, engage their audiences, and establish a strong presence in the digital world.

01 | FORMAT

Content marketing is another way to attract leads and sell by generating more traffic. Writing content is not just about sharing blogs on specific topics for the website. Content formats in digital marketing are quite diverse. New formats are developing every year with the development of technology and the diversity of tools. The behavior of people consuming content and the subjects they are interested in vary from time to time. The important thing is to create content with the most appropriate content formats for the sector and target audience. At this point, while producing content, instead of creating content for a specific format, it plans to try several formats simultaneously. Budgets are carefully organized to reach the widest audiences.

Some content consists of only articles. Blog posts or press releases are examples. Others are just audio files. A potential customer listening to Spotify can stay informed or entertained with branded content by listening to a sponsored podcast. Some content is created by using many formats at the same time. The video content we watch on YouTube contains visual, textual, and auditory elements. Social media posts can consist of only one photo or brand messages can be placed on the same image. Whether it is textual content or visual sharing, the important thing is to choose the format that will reach the target audience most effectively. While doing this, the channel and device on which the content will be broadcast should also be taken into account. The computer makes textual expressions easier to see on larger screens. The habit of watching videos on mobile devices is quite high. If an advertisement work on smartwatches is considered, very limited text should be used.

The content formats that can be used for digital marketing are as follows.
  • Image
  • Video
  • Live Broadcast
  • GIF
  • Blog
  • Article
  • Podcast
  • Ebook
  • Checklist
  • Social Media Post
  • Tool
  • Press Release
  • Webinar
  • Micro Site
  • Presentation

Each format type has its advantages and disadvantages. While some formats are easy to produce, they can be difficult to consume. Textual formats are easy and inexpensive to produce, but a very long product description cannot be expected to take the time to read by customers. The production of the video format takes time and effort. However, the most interesting and easy-to-consume format is video content. For video production, the company needs a specific team or outside support. What brands need to do is work with a team of freelance content producers who can produce content in any format.

02 | CONTENT TYPE

Customers’ expectation of content is always changing. Awareness of expectations paves the way for what types of content brands should create. Sometimes people want to spend time with great, sometimes informative, and sometimes educational or inspiring content. The customer journey is a map that goes until the target audiences realize and think about a product and then buy it. Before buying a product, people try to decide by going online and following the content related to that product. With the content funnel, it is necessary to determine separate content types for each point in the customer journey.

The awareness stage is the stage in which the customer’s ideas about a product are newly formed. The need is tried to be met with a product. It would be correct to present the customers’ audience as educational. Telling the story of the brand informs the target audience. Entertaining content is highly effective for customers to notice brands.

The evaluation phase is the period when customers need more information about products, services, and brands. The brand should provide information on how and in what way it will meet the need. At this stage, the fact that brands offer guide content will capture the trust of the customer.

The decision stage is the closest to making a choice. Comparative content comes in handy at this point. Case studies shed light on how customers who have encountered the same issue have resolved the issue. Product reviews are one of the most frequently referenced content in the type of video content today.

To increase my interaction on the platforms used, it is necessary to produce interesting content. Based on the content funnel, certain types of content are scheduled to be shared. It is necessary to prepare content types with various ideas for content that will be covered all year round. Content types can be diversified by utilizing the structure of digital channels. It is possible to research which topics are interesting by following the trends.

As an example of the content types that are widely shared within the scope of content marketing;
  • Product shipments
  • Special days
  • User-generated content
  • Influencer collaborations
  • Quotes and comments
  • Questions and answers
  • Surveys
  • Case studies
  • Infographic
  • Report
  • Product reviews
  • Mention
  • Competitions

For channels or websites to be successful, they need to make sure they are using a variety of content formats effectively. Brands that know their target audience well and know what type of content will benefit them will be successful. No matter what type of content is, no content type can replace popular topics. Content created by users is the most effective way for customer loyalty to be perceived by other customers. Some brands create their content-paring strategy by directly focusing on this genre. Special days are the branded content we encounter most frequently on social media today. However, the entire social media page should not be filled with post works for special days only. Contests are the most common type of content where brands engage with their target audience. Thus, brands both pave the way for customers to try their products and increase the number of interactions. Survey content is the most effective content type for brands to listen to the opinions and suggestions of their customers. Case studies are studies where customers will learn how customers who encounter similar problems solve their problems.

03 | TOPIC-KEYWORD

It is very effective with content marketing that search engines move web pages to the top. The words researched for SEO studies form the roadmap of content marketing. As in the SEO word research model, interesting topics should be found by researching specific themes for content marketing. Topic sets can be created using Semrush’s Topic Research and Keyword Research tools. It will be effective keyword research to determine a central word and prepare sets of sub-topics of that word.

Competitive research is as critical as keyword research. The positioning, tone of voice, content formats and types of similar brands, and the keywords they determine will show where the competition is. There are many tools available to analyze keywords used by competitors. Moz, SimilarWeb, and SpyFu are one of them. Manual monitoring, rather than paid tools, is one way to understand what content formats, genres, and keywords competitors are focusing on. For this, competitors’ websites, blogs, and social media should be examined regularly.

After the determined keywords are customer-focused, what type and type is secondary? It should not be forgotten that the content created with the determined keywords will be consumed by the customers. At this point, the issues to be determined will be planned according to the tendencies of the customers and content will be created in this direction. Search volume is one of the issues to be considered. The average number of searches for the keyword each month will give us how often that topic is searched. It will give an idea of whether the general trend is going up or down on that subject. Keyword difficulty indicates the difficulty level of ranking for the keyword. Higher difficulty means more potential value.

04 | STYLE GUIDE

Content marketing is a type of marketing that will achieve success based on consistency. How successful the content is produced is as important as how long this success is maintained. The general strategy of the brand should always be on the agenda. Content should be in line with the identity and personality of the brand. Content that does not comply with the personality of the brand will create a false impression in the perception of customers. Serious brands should protect the content they share on their social media with the same seriousness. Brands that have created a certain language are required to maintain this language on all platforms. A style guide created with this perspective makes it possible for brands to capture a consistent style in their content.

It contains many topics in a style guide. Tone and sound are among them. How to talk to the target audience should be determined at the strategy stage of content marketing. Working hard on brand identity and exploring the boundaries of brand identity is essential for creating a style guide. The brand identity guide is a guide to how all the visual elements of the brand should be used. The content style guide is also a guide in which style the brand content should be prepared. The guide includes grammar, language usage, tone of voice, and forms. It is not necessary to look at the guide frequently to create new content. The guide is created in line with the needs of the target audience. A consistent approach ensures that audiences find the content they need, when they want it, and how they want it. This is the best opportunity to build loyalty and trust in customers.

05 | PROCESS

Content production is a process that requires a lot of time and effort. The number of writers and managers who will participate in content production varies according to the needs of the brand. Regardless of the number of the content team and the workload, it is imperative to make business management and planning. Content strategy planning, keyword research, and determination of the types of content and production should take place at certain periods. Sharing and analyzing the content after it is prepared are the other steps of the content marketing process. Evaluating the success of the shared content and planning the work to be done in the coming days requires content marketing to progress in a continuous cycle.

Editorial Calendar is the process of planning and managing content according to certain categories. It allows the content to be scheduled before the sharing times arrive. It is mandatory to redesign the content with certain revisions and make it ready for sharing. The editorial calendar is a strategic plan. The content decided in the editorial calendar is included in the content calendar and is ready for sharing. It includes important days, topics, posting frequency, and where the content will be used in the editorial calendar.

Content Calendar is a tool that shows you how to schedule and share content. With this model, in which the whole team is integrated, it makes it possible to prepare the contents in an orderly manner. It is a testament to progress. It sheds light on how success is achieved and where the missing parts originate. The content calendar makes it possible for daily management to be done in a planned way. With a detailed study, the contents are followed in a planned manner. The contents determined within the scope of the editorial calendar are ready to be shared.

Content management is a type of marketing that is very open to chaos and crisis management. Putting the content production cycle in a healthy flow will ensure that the content is published at the planned times. Various sources can be used for content production. Untreated issues can be brought to light by examining the available resources. With editorial and content calendars, content created within the budget can be planned daily.

SEO

SEO (Search Engine Optimization), which stands out as an indispensable element of digital marketing plans, plays a critical role in strengthening the online presence of brands and reaching their target audiences. Websites that are optimized by search engine algorithms offer significant advantages in attracting organic traffic, increasing rankings, and increasing overall visibility. SEO involves many factors such as strategic use of keywords, technical optimization, content quality, and link profile editing to ensure websites rank higher in search engines. Therefore, properly integrating SEO strategies for the success of a digital marketing plan allows brands to gain a competitive advantage online.

SEO is built on strong foundations, and the main ones are keywords and technical optimization. Keywords are determined by the search queries of the brand’s target audience and form the basis of the content strategy. Technical optimization includes adjustments made to ensure that the website is better understood and indexed by search engines. Choosing the right keywords and performing technical optimization effectively allows brands to rank higher organically in search results. In this way, SEO helps brands strengthen their online presence, engage with their target audiences, and increase their digital success.

01 | ALGORITHM

An algorithm is a set of rules for solving a problem with a limited number of steps. In technical language, it is the preparation of the necessary environment for the computer to perform a task. Google also has an algorithm that it applies and regularly updates to rank websites in search results. Google gets data from websites all the time. It then presents this data to users searching on the search engine. While doing this, it is based on the relevance and quality score of the web pages.

The Google algorithm is quite complex. It is dynamic with constant updates. The entire algorithm is not disclosed to brands or users. But some criteria are the most effective.

  • The appearance of the keyword in the page title, title tags, and meta descriptions
  • The number of organic links on the page
  • Website mobile optimization

These and similar criteria are critical points that Google looks at when evaluating pages. Google gives numerical values ​​for each feature of the website. The sites that best match the desired features are placed in the top rankings in search engines. These transactions are carried out by Google very quickly. The ranking changes dynamically. While a web page ranks first in search engines, it can fall back in rankings with the effective changes made by the websites behind it. Spelling mistakes and misspellings change the order. Today, Google is advanced enough to offer suggestions to searchers.

SEO is a way of telling Google what a website is about. In the past, the Google algorithm was manipulated by filling the web page with the relevant keyword. Recognizing this situation, Google changed its algorithm and prevented this situation. Today, all efforts to deceive the algorithm face heavy penalties from Google. The algorithm updates that Google publishes regularly should be followed.

02 | TECHNICAL SEO

For a page to rank in search engines, the page must be crawlable and indexable. With technical SEO work, search engines find, crawl, understand, and index the page. This is the process of optimizing the website for search engines. Every work done on the website is to ensure that the web page ranks high in the search engines.

The algorithms of search engines work on crawl logic. Crawl is a method that search engines use to bring more relevant pages to users. Algorithms try to improve scanning methods using different technologies. Robots.txt is one of these methods. With this method, search engines decide where to go on the site.

Scan speed is another criterion. Google has algorithms that will determine the appropriate crawl rate for a site. Every time Google visits websites, it wants to crawl the maximum number of pages. Some sites may be blocked from being crawled for different reasons. (Access restrictions) Testing, private IP login, or HTTP authentication can be one of these reasons. By looking at the “Crawl Statistics” report on Google Search Console, it is possible to check which pages Google has crawled or not. For more detailed information, it is necessary to use tools specially developed for SEO. (Semrush, Ahrefs) After the pages are crawled by algorithms, they are processed and sent to the search engine index. In this way, the rank of the website in the search engine list is determined.

Robots meta tags are HTML codes that specify how to crawl certain pages. It is added to the <head> section of the pages.

<meta name=”robots” content=”noindex” />

Canonicalization is Google’s standardization to store the same pages with multiple versions. The selected URL is the URL that will be seen in search engines. Google Search Console should be used to see which page is indexing it. (URL Inspection Tool) The important thing is to make sure that Google indexes the pages we want. It is important to check for lost links. URLs added to the website may change over time. This means that that link is no longer working. It should be checked regularly that the URLs embedded in the website are working correctly. Pages with the “404 not found” error should be corrected.

Internal links are links from one page within the site to another. This method allows pages to rank higher on search engines. Schema markup allows Google to better understand the content. This is a method that will ensure success in terms of SEO. Page experience signals are related to how well the website complies with UX rules. Providing a convenient user experience to customers is positive for algorithms.

HTTPs is a feature that provides privacy, integrity, and authentication. It prevents websites from encountering negative security issues. The “lock” icon in the address bar is about that. Another critical thing for search engines is mobile compatibility. The mobile compatibility of the site can be checked via Google Search Console.

Hreflang is a way for websites with multiple language options to report this to search engines. If there are many pages in different languages ​​from the same page, which page should be scanned using Hrefland should be specified. It is necessary to repair any further or external broken links within the website. Broken links are links that are no longer functional or have been replaced.

Technical SEO studies are comprehensive studies. The structures of algorithms change every day. Websites and algorithms are living organisms and require constant maintenance. For this, it will be necessary to use developed SEO tools.

03 | LINK BUILDING

Websites contain internal and external links. Link building is very important for search engines. Websites are made up of content. Brands that include common themes on their websites do some content and link deals for content marketing. This is beneficial for both customers and search engines.

With PageRank algorithms, Google now analyzes pages comprehensively. The number of links on the pages was as important as the traffic. With the Google Penguin update, link quality has become quite critical.

Inbound links to the website on authorized pages have reached the most critical level for PageRank today. It has become the most reliable indicator for the algorithm. Getting a link from a well-known site scores much better than getting it from any blog page. In addition, the “relevance” of the linked site to the subject is also important.

It is important where the links are located on the page. Is the link contained within a piece of content? Is the link placed in the footers? Is the link hiding in the sidebars? It is also important that the link is placed editorially. For what reasons did the link to the web page come? Does it come from the relevant content of a website or the comments section? Search engine algorithms always give higher scores to external links from highly relevant sites. Link anchor text is the textual version of links. The reader sees the link as text rather than the link URL. The address the link goes to and the anchor text of the link should be related to each other.

For certain reasons, some pages may not be desired to be crawled by the algorithm. For this, algorithms can be prevented from crawling that page with the “nofollow” code. Pages that are deemed valuable for SEO can be indexed by “dofollow”.

04 | ON PAGE SEO

The part of search engine optimization done on the website is on-page SEO. Studies in this area will increase ranking and user experience scores. Title tags, internal links, HTML code, URL optimization, on-page content, images, and UX are the topics of on-page SEO.

Every work we do for SEO within the web page will help search engines better understand the website. Thus, the website will rank higher in search engines. When ranking pages, Google takes into account the keywords in the text. Keywords are the most critical thing that affects the quality score today. The use of the keyword in the first paragraph of the text is positive for both the reader and the algorithm. The working logic of algorithms is to try to recognize the content through keywords.

H1 and H2 tags must be used for titles and subtitles. Google favors posts with a hierarchy. Tags indicate that the post has a hierarchy. It is necessary to make use of these tags to reveal the main lines of the content. In addition, the tags provide information about the articles that follow the title. This keeps the interest in reading high. User experience is also important when creating content. A text consisting of long paragraphs is difficult to read. This is also negative in terms of user experience. An easy-to-read text can also be easily understood by algorithms. Correct planning of H1 and H2 tags is basic SEO knowledge.

Adding internal and external links to the website are on-page SEO issues. Linking to other pages among high-quality articles will increase the score of both pages. It will also be effective in helping the algorithms recognize the page better. It is necessary to pay attention to the fact that there are several links in the articles. Internal links help users stay more active on the site and lower the bounce rate.

The URL structure of the pages is very important. Keywords must be included in the URL. Both algorithms and users want to learn about the page when they look at the URL. The URL must be made up of unambiguous statements. Title tags and meta descriptions need to be optimized. In search engines, there are meta descriptions under the URL parts. These areas are where users have more information about the page. Title tags consisting of keywords are positive for algorithms. Header tags do not affect ranking. It is useful in terms of user experience.

The most important thing for SEO is original content. This helps both increase traffic and avoid problems with stolen content. Supporting the content with images will increase the user experience. The more images support the content, the more time users will spend on the website. It is necessary to create the pictures to be placed on the website as meticulously and impressively as the posts to be shared on social media. It should be noted that the size of the images should not be large enough to slow down the website. The algorithm cannot perceive images as text. For this, it is necessary to use the descriptive sub-tags of the images.

05 | OFF PAGE SEO

All activities other than SEO work done on the website are called off-page SEO. Brand building, citation creation, content marketing, and social media work are off-page SEO topics. The authority of the website is increased by off-page SEO studies. Websites with high authority rank higher in search engines. An authoritative site is found reliable and relevant by algorithms.

Link building is one of the most important off-page SEO efforts. Getting backlinks from a high authority page is positive for algorithms. It means “vote of confidence”. What matters here is quality rather than quantity. It is healthier to get backlinks from a reliable and high-traffic site instead of getting backlinks from many sites with little authority. It is necessary to be ready when the customer searches with the brand name on the search engines. For this, keyword studies should be done for the brand name. This way, some surprises can be avoided.

Content marketing encompasses both on-page and off-page SEO. While an article shared on the website is on-page SEO, sharing the article on a different site is off-page SEO work. Blog posts, charts, surveys, or whitepapers can be posted on other sites as off-page SEO work. Digital PR has been used as a communication activity with SEO studies in recent years. A website with high authority is also a brand trusted by customers. Getting links from the website of such a brand is very positive for both digital PR and SEO.

Google My Business is a very useful tool for local businesses. Optimizing the page in search engines and linking to Google Maps is also an external page SEO work. Social media channels are also search engines. Serves as customer service. Social media shares have no benefit in search engine rankings. But social media are platforms where brands are searched.

06 | KEYWORD RESEARCH

Keyword research identifies phrases, searches, or questions that are important to customers. Then, SEO studies are carried out on the identified keywords. Keyword research is one of the most critical studies for increasing site traffic, bringing potential customers to the site, and making sales. Keywords should be closely related to the business.

Keyword research is useful in many ways. Customers’ expectations emerge. Unplanned issues related to the brand are discovered. It is useful for reaching customers who are relevant to the brand. Brand awareness increases and conversions increase positively. The right planning of the keyword strategy helps to attract high-potential customers to the website. Avoiding the wrong keywords is just as important as choosing the right keywords.

Keywords can be used to attract potential customers. The important thing is to make plans on keywords related to the brand and product. Wrong keywords increase the likelihood of leaving the site. While determining keywords, it is necessary to consider competitive analysis. If the selected keywords are similar to the brands that have a difficult chance to compete, it will not be easy to get to the top of the ranking. Similar keywords can be considered for longer-term plans.

When searching for keywords, you should not only search for a few words. Keywords should be searched as phrases. The words should be complex sets of keywords that will satisfy similar search purposes. For this, certain topics and themes should be created. Thus, word groups can be used abundantly in the content. More optimized content is quite positive in terms of SEO. Similar words and sentences that customers will type into the search engine will also be targeted in this way.

Keyword research is the study of keywords’ monthly search volume, difficulty, cost-per-click, and search engine ranking. In addition, it is necessary to know the brand and target audience. Trends should also be taken into account in keyword research. The monthly and yearly search trends of the words will give you an idea.

WEBSITE MARKETING

Today, companies’ digital assets form the basis of a successful marketing strategy. Effective implementation of this strategy depends on several critical factors. First, the IT infrastructure needs to be robust and reliable. Information Technologies Infrastructure (IT Infrastructure) plays a vital role in website marketing, affecting the speed, security, and performance of the site. However, only a strong IT infrastructure is not enough, because factors such as website performance, user experience, content management (CMS), and device compatibility are equally important.

Website performance has a decisive impact on a site’s speed as well as user interaction and user experience. A fast-loading, user-friendly website is critical to attracting and retaining visitors. At this point, CMS (Content Management System) comes into play. CMS facilitates the process of creating, editing, and publishing content, while also managing and updating the design of the site. All these elements form the key elements of a successful strategy in website marketing. In this context, user experience and device compatibility should not be forgotten; Because a website can reach a wide audience as long as it can provide a consistent and impressive experience across different devices.

01 | IT INFRASTRUCTURE

The digital infrastructure of brands is operating systems. Infrastructure is not just a website issue. All applications and technologies that the company uses in a digital sense fall under the scope of infrastructure. Every business has infrastructure systems. Websites come first. E-mail systems, CRM, CMS, marketing automation, and all other software used are considered infrastructure systems. In today’s digitalization, brands whose infrastructure is not sufficiently developed will suffer. Some software and technologies are tools that keep things running smoothly. In addition, the infrastructures used need to be continuously developed and optimized. Underdeveloped infrastructures that cannot catch up with today’s technology put the way of doing business in danger. Cloud-based digital infrastructures are optimized systems. It makes instant interventions possible with its real-time data flow features.

The Internet is made up of millions of IP addresses. IPs make up Domain Name Servers. Today, every vehicle we connect to the internet has an IP. IP addresses consisting of various numbers have specific domain names for easy remembering. DNS servers are used to search for the website we want to access. TCP and IP are network protocols that make up the way the internet works. Servers store the contents of the sites to be accessed. TCP/IP protocols allow files on the Internet to be accessed and viewed without the need for them to exist on the computer. HTTP/HTTPs is the TCP/IP application layer protocol. It defines how messages are formatted and forwarded and what actions should be performed via the internet browser.

SSL are certificates that show which site has security. This certificate is very important for customers who want to shop securely online. A firewall is a network security device that allows or blocks the appearance of internet requests by enforcing certain security rules. This acts as blocking of malicious uses and viruses from the computer. Application servers and databases make websites more dynamic. Application servers are needed to log in and do many things on the internet.

02 | PERFORMANCE

Website performance is a metric that measures how quickly a website’s pages load and display in a user’s browser on all types of devices, affecting overall interactivity and usability. Simply put, the faster a website loads and displays, the better it “performs.” Server and platform infrastructure play an important role in site performance, but other factors, such as unintentionally overloading content and images, can also affect performance.

Continuous infrastructure improvements, such as continuous code optimization and automatic image conversion to WebP format, help sites load faster regardless of device or location. Website performance should be considered as the scaffolding of online success. With good performance, a visitor can not only interact with the site but also convert into a customer. For example, if a website visitor experiences site freezing or content not loading, they will likely not return to the site.

In today’s digital world, the performance of a website plays a critical role in the success of brands. The faster a website loads and provides an effective user experience, the more likely it is to be successful. However, website performance not only provides visitors with a pleasant experience, it also affects search engine rankings and shapes brand perception.

Why website performance is important can be listed as follows:

User Experience: The link between website design and performance forms the basis of user experience. Having a beautiful design is not enough; Visitors may leave the site immediately due to performance factors such as page load time. Therefore, optimizing the user experience by considering web performance as well as aesthetic elements is critical to ensure business success.

Bounce Rate and Visitor Retention: For website owners, first impressions provide an opportunity to make a good impression on visitors in a short time. Therefore, websites need to perform quickly. Page load time affects visitors’ decision to stay or bounce. According to Google, if a page loads in one second instead of three seconds, visitors are 32% less likely to bounce.

Conversion Rates: A fast and smooth site with an impressive user experience increases the likelihood that users will stay and engage. However, even just a one-second delay in page load time can reduce conversions by 4.42%.

Brand Perception: Poor performance can negatively impact brand trust and overall perception. Visitors who do not have a good experience may question the value of the brand, which can have a long-term impact.

Mobile-First Culture: With the widespread use of mobile, the mobile performance of websites has also gained great importance. Fast-loading and high-performance mobile designs attract users’ attention. A 0.1-second improvement in mobile site speed can increase conversion rates on retail sites by 8.4%.

SEO: Website performance not only affects user experience but also discoverability in search engines. However, according to Google, this signal alone is not a ranking factor and content relevance is still the most important factor.

03 | CONTENT MANAGEMENT SYSTEM

Websites are the basis of digital marketing. Today, every brand that wants to make comprehensive marketing communication over the internet needs a website. Websites are made up of content. The content is planned in a way that attracts the attention of the customers. Keeping the content regularly and up-to-date will increase the traffic to the website. Today, the complexity of websites and the increase in the number of shared content have necessitated some tools for website management. Content management systems are meant to eliminate this challenge. Now, content, images, videos, or blogs can be added to websites without requiring technical knowledge and advanced software knowledge.

Content management systems are the management of websites without requiring code knowledge. In the past, this required knowledge of HTML and code. Today, with a correctly chosen CMS, the entire marketing team can make changes to the website. Websites consist of themes, images, text, or animations. CMS allows pre-release monitoring of changes made on the site. CMS interfaces are user-friendly. Websites are structures that require constant updating, and this is possible in a short time with these interfaces. The most demanding part of a website is its general appearance. To do this from scratch requires high software, design, and code knowledge. The basic appearance of a website can be created in seconds using themes and templates that are readily available today.

There are add-ons to improve the website in the CMS. These plugins are developers with customized features according to needs. Open-source plug-ins can be easily downloaded and integrated into the website. In addition, SEO is very critical for digital marketing. Websites created using CMS are designed by search engines. When uploading content to the website, page titles, meta descriptions and URL structure must be entered mandatory. Trust is the most important thing in online shopping. CMS platforms include SSL and Captcha options to ensure the security of sites. Sites are thus protected against hacking and data attacks.

The contributions of using CMS to digital marketing success can be listed as follows:

Creating a Website Without Coding Knowledge: CMS systems have revolutionized web design by helping users without coding knowledge and limited technical resources create an online presence for their business. Users can create content without writing code, customize their site’s design, and install extensions to add functionality to their site.

Workflows and Productivity: Multiple users can access and work on the backend of the CMS simultaneously. Simultaneously, marketers can produce content, IT professionals can enforce security protocols, and developers can add custom code to the theme.

Collaboration and Security: CMS enables the most effective and secure collaboration by providing user roles and permissions. For example, content authors may have permission to write, publish, and manage content, but they cannot delete plugins.

SEO Optimization: CMS platforms help optimize the site for search engines using internal or third-party tools. You can customize page titles and meta descriptions, choose SEO-friendly URL structures, create XML sitemaps, add visual alt text, and create 301 Redirects.

Security: CMS platforms have built-in features and plugins to secure the website. Some paid platforms offer features such as a 24/7 security team, SSL, private CDN, and SSO memberships.

Ready-made Templates and Design Customizations: CMS offers pre-designed templates that can be used. One can also choose a responsive template that looks good on mobile devices, so the site appearance can be quickly customized without writing code.

04 | USER EXPERIENCE

The time spent on the Internet is increasing day by day. Shopping, getting information, reading news, or getting information… Whatever the purpose, having the fastest, easiest, and smoothest internet experience is what everyone wants. Ease of purchase is expected from an online shopping site. Finding the desired information quickly is expected in a form site. Smooth processing time is what is most expected from a bank application. At this point, user experience is the point where brands are responsible for providing their target audiences with the experience they expect.

User experience is not just a website design. User experience is to build an ideal customer journey in the digital world. A user-friendly website design, a successful purchase journey, highly readable content, and high-level mobile compatibility… If a brand can bring all these opportunities together for its customers, it will be ahead of its competitors in the field of user experience.

Internet habit is increasingly shifting to mobile devices. Customers stay away from sites without mobile optimization. This reduces conversion rates considerably. Brands that don’t invest in user experience risk not only conversions but also their reputations. Brands should not focus on specific devices and plan a multi-platform experience. It can be said that a site optimized for search engines is also a user-friendly site. Content is critical to user experience. Original content optimized for SEO is ideal for user experience. Conversions of the content created with this point of view will also be high. User experience is also included in content marketing standards. User experience is research output. It should be built with customers’ needs in mind. Only in this way can experiences be designed to meet the needs of users. User experience is not just about interface design. Interface design is only part of the user experience. User experience aims to bring the relationship between humans and technology to the best point.

The principles developed by Peter Morville, known as the “User Experience Honeycomb”, are the 7 most critical factors of user experience.

Beneficial: Planning the experience for the benefit of the customer. The experience must have a purpose. The usefulness of the design increases the traffic.

Usable: The experience must be consumable effectively and efficiently. A seamless experience increases conversion rates.

Findable: The product or content needs to be found quickly. For the products to be found easily, the content must be produced in a user-friendly manner.

Credible: The user must trust the information they read about the product or service. The promises for the product must be fulfilled.

Accessible: It’s about the content being accessible from every device and platform. The experience needs to be experienced by everyone.

Desirable: Aesthetic and emotional elements should be considered when designing the experience. The more desirable an experience is, the more interesting it becomes. Engaging experience yields desired results in conversions.

Valuable: The experience must offer value to both the brand and the users. This factor is like the sum of all other factors.

User experience is on the agenda of all brands that want to operate in digital marketing. Customers’ expectations from a website are changing day by day. User experiences designed by the needs of users give brands the success they want.

05 | DEVICES

With the development of technology, many digital devices are used in daily life. Computers, mobile phones, tablets… Each device has different uses and benefits. Brands deliver their communications to target audiences with the help of devices. Each device has its importance for marketing communication. Computers, one of the most common tools today, are devices where different platforms such as websites, e-mails, and social media channels are used effectively. In addition, post-campaign analyses are also done by computers.

The most popular device today is undoubtedly mobile devices. Today, a large percentage of the ads that appear in front of the target audience on the internet are on mobile. The internet experience and ease of use have been quite different with mobile devices. In addition, location-based marketing has developed with GPS technology. Another device is the tablet. It is located between computers and mobiles in terms of size and usage area. Everything that can be done with mobile can be done with tablets with larger screens. Businesses need to plan their marketing communications for each device. Every device has advantages and disadvantages.

Smart TVs are the new trend devices with internet capability. Today, platforms that can be watched on smart TVs have been developed. Netflix, Hulu, Disney +, and Amazon Prime are among these platforms. You can also access the internet via smart TVs. Brands place their marketing communications where they see fit, depending on the manufacturers of Smart TVs. Most of the ads on smart TVs are broadcast on media platforms.

Smartwatches are wearable computing devices. The number of users is increasing day by day. Smartwatches, which work integrated with the smartphone, have features such as reading e-mail and text messages, answering calls, and viewing notifications.

GUIDE: COMPONENTS OF COMPLETE DIGITAL MARKETING PLANS

We are in the digital world where bits and bytes dance in harmony with the magic of marketing! Get ready for a journey where every click finds its purpose, every keyword lines up like pieces of a puzzle, and algorithms open the doors to a virtual wonderland. We have sailed into the vast sea of digital marketing and the waves are full of innovative ideas! Now beef up your metrics and checklists because we are navigating the vast field of complete digital marketing components!

Every comprehensive digital marketing plan should focus on an effective website strategy, SEO, and content marketing. Website marketing aims to strengthen the brand’s online presence. An eye-catching web design, user-friendly interface, and effective content attract potential customers to the website. SEO is important to make this content more visible in search engines. This is a critical component to reach the target audience and stand out in the competitive environment. At the same time, content marketing strategy guides the process of telling the brand’s story and engaging with the target audience through valuable content.

An important element in digital marketing plans is social media marketing. Facebook, Instagram, Twitter, and other platforms allow brands to interact directly with their target audiences. Social media allows brands to stay up to date, promote their products or services, evaluate customer feedback, and increase brand loyalty. An effective social media strategy highlights the brand’s personality, builds a strong community, and strengthens the brand’s digital presence by supporting customer loyalty.

An indispensable component of the digital marketing plan is performance marketing. This involves strategically managing advertising campaigns and measuring successes. Channels such as Google Ads, display ads and affiliate marketing enable brands to optimize their budgets to achieve certain goals. When performed using data analytics and measurement tools, performance marketing allows tracking the return on every penny spent. In this way, marketing strategies can be constantly optimized and made more effective.

01 WEBSITE MARKETING

Today, companies’ digital assets form the basis of a successful marketing strategy. Effective implementation of this strategy depends on several critical factors. First, the IT infrastructure needs to be robust and reliable. Information Technologies Infrastructure (IT Infrastructure) plays a vital role in website marketing, affecting the speed, security, and performance of the site. However, only a strong IT infrastructure is not enough, because factors such as website performance, user experience, content management (CMS), and device compatibility are equally important.

Website performance has a decisive impact on a site’s speed as well as user interaction and user experience. A fast-loading, user-friendly website is critical to attracting and retaining visitors. At this point, CMS (Content Management System) comes into play. CMS facilitates the process of creating, editing, and publishing content, while also managing and updating the design of the site. All these elements form the key elements of a successful strategy in website marketing. In this context, user experience and device compatibility should not be forgotten; Because a website can reach a wide audience as long as it can provide a consistent and impressive experience across different devices.

02 SEO

SEO (Search Engine Optimization), which stands out as an indispensable element of digital marketing plans, plays a critical role in strengthening the online presence of brands and reaching their target audiences. Websites that are optimized by search engine algorithms offer significant advantages in attracting organic traffic, increasing rankings, and increasing overall visibility. SEO involves many factors such as strategic use of keywords, technical optimization, content quality, and link profile editing to ensure websites rank higher in search engines. Therefore, properly integrating SEO strategies for the success of a digital marketing plan allows brands to gain a competitive advantage online.

SEO is built on strong foundations, and the main ones are keywords and technical optimization. Keywords are determined by the search queries of the brand’s target audience and form the basis of the content strategy. Technical optimization includes adjustments made to ensure that the website is better understood and indexed by search engines. Choosing the right keywords and performing technical optimization effectively allows brands to rank higher organically in search results. In this way, SEO helps brands strengthen their online presence, engage with their target audiences, and increase their digital success.

03 CONTENT MARKETING

Content Marketing, an indispensable element of digital marketing strategies, is one of the cornerstones of building and strengthening the online presence of brands. Content is a powerful tool to tell brand stories, deliver valuable information, and connect with target audiences. Content Marketing not only promotes products or services but also provides audiences with information, entertainment, or inspiration through valuable content. This strategy, used in a wide range of sites from websites to social media platforms, deepens the processes of brands interacting with their audiences and has the potential to leave a permanent mark in the digital world. Content Marketing is a powerful shield that allows brands to stand out in today’s competitive digital atmosphere.

Content Marketing is the process of creatively expressing a brand’s voice and personality. Formats determine the format in which content will be presented; It can be text, images, video, audio, or a combination. Content type includes content types determined by the brand’s purpose of reaching and interacting with its target audience. This includes various content formats such as blog posts, infographics, videos, and podcasts. Topic keyword determines the main themes and keywords of the content so that it attracts the attention of the target audience and is better understood by search engines. These elements, which are the backbone of a content marketing strategy, allow brands to effectively tell their stories, engage their audiences, and establish a strong presence in the digital world.

04 SOCIAL MARKETING

Social Media Marketing, a dynamic component of digital marketing strategies, provides an effective platform for brands to interact with their target audiences, increase brand awareness, and promote their products or services. Social media allows brands to communicate with their audiences in real-time through Facebook, Instagram, Twitter, LinkedIn, and other platforms. This strategy strengthens the brand’s digital presence and increases customer loyalty through posts, content, campaigns, and interactions. Social media offers brands an innovative engine and the ability to instantly connect with potential customers in a rapidly changing digital world. Social Media Marketing includes a wide range of strategies, from content creation to influencer collaborations, from advertising campaigns to organic sharing.

05 PERFORMANCE MARKETING

Performance marketing is a type of digital marketing based on results. Advertising costs based solely on performance are very friendly to brands’ budgets. In addition, successful studies bring high conversions to brands. Brands optimize their performance-based ads by reviewing them at the end of the campaign. Thus, the efficiency of advertisements will be further increased in future campaigns. The criteria for success in performance marketing are correct segmentation, auction bid, quality score of advertisements, and the resulting conversion rate.

Performance marketing is a type of marketing that aims to take action. It is based on data and needs to be analyzed after advertising studies. The important thing is that the campaign is measurable. Clicks, visits, subscriptions, or sales can be one of the desired conversions of the campaign. CPM and CPC are traditional conversions. These models are mostly used to measure clicks and views. The contribution of the campaign to sales cannot be understood by looking at these models. For this, it is necessary to tie campaign success to conversion-based targets such as potential customers or sales. Only in this way can the success of the campaign be fully measured. The return on investment (ROI) of campaigns can be evaluated through direct sales or form downloads that will turn into sales. Only in this way can advertising budgets be used more efficiently. This is an important opportunity to get ahead of the competition.